Question about Apple iPhone 3G

Iphone disabled connect to itunes


My son key in the wrong passcode and it display iphone disabled connect to itunes how can i do that? i can use for emergency call only. how can enable it . pls advise.

  • View Previous Comments...
  • ryansabutana My son's iphone says iphone disabled connect to iTunes

    Jan 23, 2009

  • Anonymous phone is disabled connect to !tunes

    Apr 13, 2009

  • jun091472 iphone disabled connect to itunes

    Apr 15, 2009

  • Kailey Gabrielle Oquilluk

    Kailey Gabrielle Oquilluk it won't say the thing and an alert sign

    Apr 18, 2014

  • Kailey Gabrielle Oquilluk

    Kailey Gabrielle Oquilluk i have a disabled connect to itunes and do not disturb sign

    Apr 18, 2014

  • Anonymous i have tried my password several times and it has said its wrong so then this problem occored to me and im not sure how to fix this situation

    Mar 30, 2014

  • catilynherrington iphone disabled connect to iTunes

    May 06, 2013

2 Answers


  • Posted by:
  • on Dec 28, 2008
  • 4338 Answers
  • Moderator

31 Found Helpful

Answer # 1

Here are your instructions from the website below.
Reset your iPhone Passcode:
If you have forgotten your iPhone's Passcode you will need to restore your phone via iTunes.
But first you have to put your phone into the restore mode which is a slightly fiddly process.
Plug your iPhone into your PC or Mac with the USB cable
Press and hold the power button at the top and then slide to power off the iPhone
Press the power button to power the iPhone on and keep it held while simultaneously pressing the home button
After a few seconds a yellow alert triangle will appear and the iPhone will say it is iPhone Restore Mode.
Open up iTunes and click on the Summary tab
Click on Restore to restore your iPhone. This will reset all your iPhone's setting to the factory defaults, including the Passcode. You should then follow the steps above to activate the Passcode with a memorable number Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

  • Was This Helpful? Yes No
  • View Previous Comments...
  • abbykadaby

    abbykadaby thanks, this worked without dfu mode

    Mar 04, 2013

  • Anonymous When I forgot my iPhone password, my iPhone was disabled to connect iTunes. read the tutorial to get solutions:

    Apr 10, 2013

  • Kimbery Ann

    Kimbery Ann Thank you so so much. This was fast and very easy. I has this phone for a good while and couldn't get pass the passcode screen. You are a life saver! Thanks again!

    Jun 16, 2014


  • Posted by:
  • on Aug 21, 2010
  • 881 Answers
  • Moderator

9 Found Helpful

Answer # 2

Disabled iPhones are caused by entering an incorrect passcode for several times. Restoring your device thru iTunes will not work coz iTunes recognizes that your device is currently passcode-locked. To bypass this passcode-lock and proceed to restoring your device, you must put the device to DFU mode first. And you can learn about putting your device to DFU mode by following this link:

For more iPhone / iPod touch tips like jailbreaking and unlocking, click here.

If you need online help about jailbreaking and unlocking, you can contact me personally at this email:


  • Was This Helpful? Yes No
  • kid_ant

    Do this:

    1. Plug/connect your device to a computer (PC or Mac)

    2. Turn it OFF

    3. Press and hold the POWER and HOME buttons together for EXACTLY 10seconds

    4. Release the POWER button but keep holding the HOME button until the computer beeps indicating that a USB device is recognized.

    5. Open iTunes and restore your device.

    Warning: Restoring will delete all data on your device but this is the only way for you to recover it.

    If you don't get it at first, try holding the buttons for lesser time or see the other procedures on my tip (link below):


    Aug 27, 2010

2 Suggested Answers Relevant answers from similar questions that we feel might be a fix.

Stephen L

Turn your phone off and plug it into your computer holding the home button down. That will put your phone into restore mode.

Source: iphone disabled to "connect to itunes" but needs passcode

  • Was this answer helpful? Yes No


Source: iphone disabled connect to itunes

  • Was this answer helpful? Yes No

Add Your Answer

Full Name

Uploading: 0%


Complete. Click "Add" to insert your video. Add


Related Questions:

20,209 viewed this question

Ask a Fixya Expert:

Top Apple Cell Phones Experts

Michael J.2
Michael J.
  • Answers: 443
  • Points: 831
  • Level: 3
  • Achievements: 2
Tim Digibrain
  • Answers: 843
  • Points: 1334
  • Level: 3
  • Achievements: 1
Jim Thomson
  • Answers: 1099
  • Points: 2697
  • Level: 3
  • Achievements: 3
Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides