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My pc is not recognising my smartdisk firelite external drive even though my usb is working as i can see the blue light on the drive working

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  • prachideore Dec 28, 2008

    i tried to use the device on a mac and was not recognised there and now when i use it back on my pc it is not recognised on my computer on any of the 3 usb ports on the pc

  • Randall  Trahan
    Randall Trahan May 11, 2010

    That's odd, because any USB device is hot-swappable which means it is automatically detected. Click on My Computer see if it is showing up anywhere. Is there another free USB you can use?

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If the drive needs an external power source then plug this in. if not then make sure the drive is compatable with your computer and operating system. if it is and there is still the problem then there may be a problem with the drive.

Posted on Dec 28, 2008

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