Question about Yahoo Messenger

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Calling problem When ever i try to make a call on yahoo messenger 9 it says connecting to voice server. but does not get connected.

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I am having the same problem. From the information I have found on various forums we need to go back to older version of Messenger. The concensus seems to be one of the Version 7's I'm getting ready to try that now. Good luck, hope this helped!

Posted on Jan 21, 2009

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My yahoo messenger voice call button grays out and does not appear to work. it works during morning but totally goes off in evening. normal chat works fine


Evening time maximum users log on net for browsing, other work etc. so it's sure that your net speed goes slowest. and if your speed is slowest you will not able to connect yahoo voice server. Please try upgrading your connection speed.

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First requirement for yahoo messenger pc2pc call system is faster net connection. 2nd is to register the yacscom.dll ...this is an audio engine file. sometime this file is not registers properly. check the file is registered correctly and check your net connection speed to. If everything is OK... then check if you are banned from voice chat server. If banned use VPN or proxy to change the IP.

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Dec 03, 2009 | Yahoo Messenger

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Help, my voice call in Yahoo messenger suddenly will not connect to the server. I have been making calls from PC to PC for many months and lastnight it just stopped letting me connect to my friend. I get a...


As you said you were able to call or using the voice call from yahoo messenger for 2 months I understand that your IP( Internet Protocol) address is banned from yahoo voice server.

To fix this issue, If you are connected through a personal modem restart your modem in order to change the IP.

Or if you using Fix (static)IP address from your ISP/Network vendor ...contact them to change the IP or try use VPN(Virtual Private Network) connection to authenticate/connect with different address.

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3 Answers

I can't call pc to pc


It may have some causes:- First, check your internet connection. You should run the Call Setup Assistant before making voice calls for the first time. To run the Call Setup Assistant: Open the "Messenger" menu in the main Yahoo! Messenger window, and click "Preferences." Then, in the Preferences dialog box, click "Calling and Audio." In the Calling and Audio dialog box, click "Open the Call Setup Assistant." Follow the instructions to test your microphone and speakers and specify your Internet connection. Running the Call Setup Assistant will ensure that you have a high-quality voice experience within Yahoo! Messenger. You can run the Call Setup Assistant at any time to make sure your microphone and speakers are working properly or to change the type of Internet connection you are using. One important thing, your firewall must support outbound TCP (transmission control protocol) connections for the PC-to-PC voice feature to work. You might have a firewall blocking Yahoo! Messenger's PC-to-PC voice feature. If so, you need to open up some outgoing TCP connections. Note that it is the outgoing connections that matter, not incoming connections. In most firewalls, you have to specify a destination port or port range to open. Learn more about which ports Yahoo! Messenger uses. Even if you don't use a firewall, your Internet service provider (ISP) may use a firewall, a network address translator (NAT), or a proxy server that blocks voice traffic. Any of these could prevent you from using the PC-to-PC voice feature in Yahoo! Messenger. Please contact your ISP's network administrator for assistance getting around these issues. You must know that what ports are used by Yahoo! Voice services. Yahoo! Messenger with Voice will work if any one of these TCP ports are open: 5061, 443, 80. At least one of these ports must be open in order to make PC-to-PC or PC-to-phone (Phone Out) calls, or to receive calls (Phone In). If your connection to the web is through an http proxy, then you won't be able to make or receive calls with your PC. Hope it was helpful!

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1 Answer

I am using yahoo messenger version 9 everytime i make a call PC-PC,it displays 'connection to voice service'.I tried to re install version 9 again,version 8 also,but there is no change!! please help me,its...


Hi,
Load the Yahoo home page (see Resources below) and start Yahoo Messenger by signing in using your account information. Sign up for an account by clicking the 'Sign Up' button if you haven't done so already.
  • Step 2 Click on a contact in your Contact List once Yahoo Messenger loads. This will make a number of different contact options appear like sending photos and files, as well as making direct connections.
  • Step 3 Click the 'Call this PC' icon. This causes the other person's computer to alert him or her of your call.
  • Step 4 Check your voicemail by clicking 'Menu' and then clicking the 'Voicemail' option. If you have voice messages, you can easily listen to them here.
  • Step 5 Click on the 'Soundblast' button to choose from a list of different sound effects you can use in your conversation

  • Thank You,
    Your Support Tech.
    Manish Shirsikar
    Fixya.com

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