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Modem for dial-up

Purchased a new gateway dx4710 desktop computer and i cant get my dial up connection to work.I was told this computer only has a modem in it for high speed is this true.

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Well I hate to be the one to break the news but their is no such thing as a fast modem. They are all 56Kbps which is slow....the only fast modem is a DSL modem, but that is outside the computer and it gets hooked up with your phone company or your Internet Service Provider. Check the invoice or packaging slip and see if it says "DSL Modem capability"..if so then you are ok but your ISP has to install it.

Posted on Dec 28, 2008

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http://support.gateway.com/s/Manuals/Desktops/8513030.pdf
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My new pc Dell Inspiron desktop has no modem built in for dial-up internet connection. Im currently subscribing to a dial-up service provider on another pc, how do I connect to the same dial-up service...


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1. Click Start - Settings - Control Panel - Network Connections, right click on dial-up.
2. Clik on Properties, click on Advanced tab.
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1 Answer

My modem


Returning the computer to Gateway is the most reliable option, but unless you have the premium grade warranty this will be expensive.
You can buy a replacement from Best buy, but if it is for a laptop I would recommend either an external modem or a PCMCIA modem. Opening up a laptop is a job for an expert. If you have a desktop/tower PC then you can buy an external or an internal Modem, Only but the Internal modem if you feel confident about opening up the PC. The external modem is the safest to buy. You will need to check what connections you have on the back of your PC either a serial connector or nowadays a USB connection. Make sure the modem you buy is appropriate to the service you use e.g. dial up or DSL. The assistant in Best Buy should be able to help you with that.

This should fix it .
Carrie

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1 Answer

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Because the new computers from Dell don't come with modems. You have to ask for them. I found that out yesterday when I was purchasing a new computer for work. Quite frankly I haven't seen a modem on a computer in years.

If there is a modem on your computer it should be a card with two phone jacks. One for line and one for the phone. If you are going to use a dial up connection take the phone cord from the line and plug it into the phone jack marked line. If you dont have a card with two jacks next to each other then you don't have a modem. If you already have a network in the house you can run a network cable to the router.

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i would suggest returning the router and/or purchase a modem router, as it does away with all the connection problems and the need to click dial to connect as a modem router is always on and does not require a main pc to be on. It will also probably be cheaper than buying a seperate modem.

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