Question about Palm Treo 755p Smartphone

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Frozen Screen on Palm Treo 755p

I have had a Palm Treo 755p since May 2008. Since May Palm has replaced my phone 2 times. It just froze AGAIN. Yes 3 phones in 6 months. It freezes on the "Access Power" screen. Hard or soft reset does not help. I have contacted Palm area reps and technical support they are no help. They claim that I am the only one that has this problem!!!. My provider's (Alltel) only suggestion is that I buy insurance for it at the cost of $7.00 / month plus $95 deductible. Obviously Palm has no fix for this problem they just send you another phone for 12 months then it's no longer their problem.
Palm better stick to building PDAs and get out of phone business.
Palm 755P is a piece of junk, most unreliable phone I have ever had, it dies on you with no warning. I have had 3 of them die on me in 6 months.

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  • makaz Dec 29, 2008

    I have already tried Hard reset several times. It does not work. This phone is a piece of junk. Don't wast your money.

  • Anonymous Dec 29, 2008

    don't worry it's such a piece of junk they are not even selling them anymore! All i can get is to keep getting it replaced with a refurbished one!

  • Anonymous Dec 30, 2008

    I have the same problem 3 phones in 2 months. Now the 3rd phone is doing the same thing. I have no idea what to do with this thing. Its so frustrating.

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  • 26 Answers

Mayb you can try to do a hard reset.
Take out your battery press and hold end call button ( don't release ) then put in your batery wait the loading finished and change to other screen then you release your from the end call button you pressing just now.If still can't work,no choice need to go back to you service center .

Posted on Dec 28, 2008

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1 Answer

"access powered" after the "palm screen"...keeps doing the same thing over and over


you have to hardreset your phone it will wipeout your all the data. but it will work
1. Disconnect the Treo from a charger or USB cable.
2. Remove the battery cover and take out the battery.
3. Press and hold Power/Endwhile you insert the battery.
4. When the screen lights up with the logo appears, releasePower/End.
5. Press Up when the Erase all data? prompt appears.
6. Press Up to confirm the hard reset.
7. Go through the steps of setting up the device again by picking a language and calibrating the stylus.


Now your Treo 755p is hard reset.

Jun 22, 2010 | Palm Treo 755p Smartphone

1 Answer

I locked my phone now the password is not working and my phone is locked. Would you tell me how to unlock it without a password?


Hard Reset Palm Treo 755p or 700pPalmTreo2_bing.gif 755p or 700p.
1. Disconnect the Treo from a charger or USB cable2_bing.gif.
2. Remove the battery cover and take out the battery.
3. Press and hold Power/Endwhile you insert the battery.
4. When the screen lights up with the logo appears, releasePower/End.
5. Press Up when the Erase all data? prompt appears.
6. Press Up to confirm the hard reset.
7. Go through the steps of setting up the device again by picking a language and calibrating the stylus.
Now your Treo 755p/700p is hard reset. you should have your info on a folder on your computer. hope this helps.

Jan 23, 2010 | Palm Treo 755p Smartphone

1 Answer

Palm Treo frozen


did you remove the battery?

Have you tried a hard reset?

Oct 10, 2009 | Palm Treo 755p Smartphone

1 Answer

My palm treo 755p power cycles to the access powered screen


There are different types of resets that may cure this issue. Try them, starting from a soft reset.

http://forum.brighthand.com/showthread.php?t=13189

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 26, 2009 | Palm Treo 755p Smartphone

2 Answers

Hello, have a Palm 755p Treo screen just keeps flashing


There are multiple reasons for the phone to go into an endless loop.

Fix #1 - Soft Reset - Take out the battery. On the back of your phone, pop the cover off, remove battery, place battery back in and it will show each screen once and power on normally.

Fix #2 - Hard Reset - To do a hard reset, hold the power button while you replace the battery and then release it when the Palm logo appears.

Fix #3 - Hammer

Apr 09, 2009 | Palm Treo 755p Smartphone

1 Answer

It will not go away from the sync screen mode


Fix #1 - Soft Reset - Take out the battery. On the back of your phone, pop the cover off, remove battery, place battery back in and it will show each screen once and power on normally.

Fix #2 - Hard Reset - To do a hard reset, hold the power button while you replace the battery and then release it when the Palm logo appears.

Apr 07, 2009 | Palm Treo 755p Smartphone

1 Answer

Palm 755P Freezes


Well, thank God I had done a recent Hot sync! I found out how to do a hard reset by holding down the power button while reinserting the battery then letting the button go and the system will ask if you want to erase all data? I put yes! Then it erases all my data and restarts the phone. I had to plug the phone in to be recharged because the looping ultimately drains the battery. Then, I plugged in the Hot sync cable and pushed the button to start the sync and ta da! back to its working state! Yippee! Do it! It's easy! Just make sure to hot sync often so your info stays current!

Aug 26, 2008 | Palm Treo 755p Smartphone

1 Answer

Treo 755p phone audio stops working


try doing a hard reset just make sure you hotsync first so you can backup all your information. Always keep in mind the software you have loaded write it down and the website you got them from along with any registration codes. when doing a hard reset you will lose all the information and programs on the phone basically it will take you back to the way you first bought it.

How to Hard Reset a Treo 755 To perform a hard reset/clean wipe of a Treo 755, do the following:

1. Remove the battery cover from the back of the device.
2. Press and hold the power (red phone) button.
3. While holding the red power button remove and replace the battery from the device.
4. When you see the "Access Powered" screen on the device take you finger off of the power button. At this point, you'll be prompted to erase the device by pressing up on the directional pad.

Good Luck I hope this helps with your problem

May 27, 2008 | Palm Treo 755p Smartphone

1 Answer

After sitting for a while............


I think your phone is going into to keyguard mode. Push the Red power button on the top right of the keyboard. Should come up with a keyguard lock screen at the botton of the screen. Push the center button on the 5-way navigation and you phone should function normally until it goes into to keyguard again. You will find the settings under preferences to either turn keyguard off or to adjust the time on it.

Jan 22, 2008 | Palm Treo 755p Smartphone

2 Answers

Treo 755 smartphone froze then screen went blank. Buttons don't work


This might not be to everyones taste. But my Palm 750v after being put through hell in my pocket started to freeze, have blank screens on reset, and generally playing up and not working. I found that bending it on top and bottom (not screen), pressing on the speaker part while bending, and twisting it gently restored it to work fashion, well enough to back everything up. I had to keep it bent to get it to bootup all the way through its screens. I hope this helps, but it might not be for everyone.

Dec 10, 2007 | Palm Treo 755p Smartphone

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