Question about Belkin N Wireless Modem-Router F5D8633au4A

5 Answers

No internet connection

I have a belkin n wireless modem router f5d8633-4. ihave blue lights on all connections except internet which is flashing amber and will not connect to internet

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  • Anonymous Dec 30, 2008

    I have tried resetting modem phoned talktalk no joy phoned belkin still no joy

  • beardyboy Dec 30, 2008

    all lights blue except internet connection which flashes amber

  • Anonymous Jan 07, 2009

    My problem is identical- I have reset the modem several times, but no joy.

    I know the line is OK because I have swapped by to my old BT voyager modem and everthing is fine with that.

  • fireproof99 Jan 08, 2009

    Same problem! The internet light flashes amber. I talked to Belking for ages and they just said phone the ISP (Sky) who said they can only offer support on their products - the line is fine because the old router still works

  • col111 Jan 18, 2009

    exactly the same problem, i have tried everything!! help me!!

  • Lorbas Jan 18, 2009

    Purchased the F5D8633au4A today (18th Jan '09) and have the same problem i.e. ran the Setup disc but the Internet connection failed amber flashing light. Spoke to ISP but they said it's a Belkin problem & I should contact Belkin's support. I'll try the solution below and let you know if it worked.

  • Anonymous Mar 02, 2009

    same problem, I'm taking this piece of junk back. Tired of messing around with Belkin.

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I received this solution from Belkin. It worked for me & I hope it does for you. Good luck!

Belkin solution:

Please follow the details given below:
1. Please contact your internet service provider to know the connection type details (Is it PPPOA,PPPOE, Dynamic or static)
2. Belkin router F5D8633 ADSL router works only with ADSL broadband connection and does not support Cable broadband connection.
3. Do not use the Setup CD Assistant; reset the unit and configure it manually. Make sure to set the correct VPI/VCI values in the process as the default settings may not be correct.
4. When using PPPoA, always use VcMux encapsulation, when using PPPoE, always use LLC encapsulation. Keep the VPI and VCI as 0/38.
5. Please follow the instructions given below to configure the router manually:
- Connect the phone line direct to the router, or through the filter.
- Connect the computer to one of the LAN ports on the router.
- Switch off the router and power it back after 5 seconds.
- Restore the router to factory defaults by holding down the reset button on the back of the router.
- The power light will flash and then come back ON solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the router should be lit-up.
- Check if the computer has an IP address in the range of 192.168.2.x
- Click on `start` & click `Run`.
- Type in `cmd` & click `ok`.
- Type `ipconfig` and Enter. Check for IP address, subnet mask & Default Gateway.
- If not, specify a static IP address, gateway and DNS by following the steps at http://web.belkin.com/support/kb/kb.asp?a=2824
Then follow the below instructions to reset IE.
-Open Internet Explorer
-Click on Tools -> Internet Options
-In the General tab, click on Delete Files under Temporary Internet Files
-Click on Clear History
-In the Connections tab, select Never Dial A Connection and click on LAN settings
-Uncheck all the options and click on OK
-In the Advanced tab, click on Restore Defaults
-Click on Apply and then OK.
- Open a new Internet Explorer window and on the address bar please type in http://192.168.2.1 and click on go.
- You should be able to access the routers set up page.
- By default the password is blank.
- Click on Connection Type and Reconfigure the connection on the router (using your ISP details).
- Save the Changes.
Note: Please obtain the correct values regarding the Internet connection from your Internet Service Provider.
Internet Status should show Connected on the top right hand corner of the web page.
If the problem persists, please get back to us with the following information given below:
1. Type of connection provided by the ISP (Is it PPPOA,PPPOE, Dynamic or static)
2. The ADSL light status on the router. Please let us know if the ADSL light status on the router is solid or flashing.
3. ADSL broadband connection or Cable broadband connection.
4. Operating system on the computer and the version number for the internet explorer like IE 6 or IE 7.
5. Internet Status shows as Connected or Disconnected on the top right hand corner of the router web page.
Log on to the router web interface at http://192.168.2.1
- By default, the password is blank.
- Click on Security log under "Firewall" option (let us know the message you see under the security log or send us the screen short of the message you see under the security log)
6. Then, check the IP address of the computer. For checking the IP address:
- Click on start & click `Run`.
- Type in cmd & click `ok`.
- Type IPCONFIG and Enter. Check for IP address, subnet mask & Default gateway.
- The IP address should be in the range of 192.168.2.x (x=2 to 254)
- In the command prompt type PING 192.168.2.1 & Enter. Check if you are getting replies.
- Type, PING 4.2.2.2 & press Enter. Check if you are getting replies.
- Try pinging yahoo by typing PING yahoo.com and Enter. Check if you are getting replies.

Posted on Jan 21, 2009

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The simple solution:

On factory reset the VPI and VCI defaults to 1/32, change this to 0/38

Problem solved

Posted on May 30, 2009

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I have the exact same problem - worked fine for past 7 months, then "poof - complete fail".
the modem works fine connected directly to PC; once i connect the router i get the orange strobe on "Int. Connection"

Posted on Feb 25, 2009

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UNder the properties section of your wireless connection, make sure the tcp/ip is set to obtain the IP address automatically.... same for the DNS

Posted on Feb 20, 2009

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  • Master
  • 827 Answers

Hi,
Reset it by putting something sharp like a paper clip into the Reset hole on the back and hold for 15 seconds. Now wait for all the lights to stop flashing and remain on. You should be able to connect now, if not, then change the microfilter or call your ISP and ask them to test the line.

Hope this helps

Chris (ziraffa)

Posted on Dec 28, 2008

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Ineed to know what blue light tells me that my router is working?


Hi jackmyrtue,

Here's what the lights on the front indicate:


A. Wireless Security
  • OFF Wireless security is off
  • Solid Blue Wireless security is on
B. Wireless-Computer Status
  • OFF Wireless computer is not present
  • Solid Blue Wireless computer is connected to the Router
  • Blinking Amber Problem with wireless computer onnecting properly to the Router
C. Wired-Computer Status
  • OFF Wired computer is not present
  • Solid Blue Wired computer is connected to the Router
  • Blinking Amber Problem with wired computer connecting properly to the Router
D. Router/Power Status
  • When you apply power to the Router or restart it, a short period of time elapses while the Router boots up. During this time, the "router" icon blinks.
  • When the Router has completely booted up, the "router" icon becomes a solid light, indicating the Router is ready for use.
  • OFF Router is off
  • Blinking Blue Router is booting up
  • Solid Blue Router is on and ready
E. Modem Status
  • This icon lights in blue to indicate that your modem is connected properly to the Router.
  • It turns amber when problem is detected.
  • OFF Router is NOT connected to modem
  • Solid Blue Router is connected to modem and functioning properly
  • Blinking Amber Problem with modem
F. Internet Status
This unique icon shows you when the Router is connected to the
  • Internet. When the light is off, the Router is NOT connected to the Internet.
  • When the light is blinking amber, the Router is attempting to connect to the Internet.
  • When the light is solid blue, the Router is connected to the Internet.
When using the "Disconnect after x minutes" feature, this icon becomes extremely useful in monitoring
the status of your Router’s connection.

  • OFF Router is NOT connected to the Internet
  • Blinking Amber Router is attempting to connect to the Internet
  • Solid Blue Router is connected to the Internet

I hope this helps figure out your PS3 issue.

Thanks and don't forget to leave a rating.

Mark


Feb 01, 2009 | Belkin N Wireless Modem-Router F5D8633au4A

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