Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune - no access to video files

Hello, We just bought a Microsoft Zune player and downloaded the software on our computer. The software could localize our photos and music on the hard disk and it can read all the files. But it could only localize the video files on the hard disk without giving access to them (the Zune repertory is empty: it says Your collection is empty). It refuses to read the files whatever format is used: .wmv, .m4v, .mov, and so on. When we try to open a file, we always get the message that it cannot read it because it doesn't take charge of that type of support (word to word translation form French). The error code is : C00D1B83. Our computer is equipped with Windows XP Pro, it has enough memory, the processor is appropriate.

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Posted on Jan 02, 2017

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ThaMp3Doctor
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SOURCE: Videos do not show on Zune device, only in the device collection

The videos must run through the converter:
http://www.zune.net/en-us/support/usersguide/default.htm

Posted on Jul 06, 2008

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  • 1 Answer

SOURCE: Videos do not show on Zune device, only in the device collection

I had the same problem... To fix it, I deleted all the videos on my zune. Then, from my computer, I drag and dropped them back onto the zune one at a time. It worked.

Posted on Aug 09, 2008

  • 4 Answers

SOURCE: I can't install Zune Software

Are you running Windows? It will not work on a Linux System. (Not sure if it runs on a Mac)

Posted on Jul 29, 2009

  • 1 Answer

SOURCE: Zune Won't charge or sync

just put it to trust can lol

Posted on Jan 06, 2010

  • 42 Answers

SOURCE: Zune 80gb mp3 player wont update sofetware, giving me ERROR CODE

uuuh your zune is eather dead or defective cause there were some "bad" zune that were let out and yours is probably one of them

Posted on Feb 11, 2010

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1 Answer

How to use my zune for internet and downloads


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1 Answer

Hello how put a movies in the zune


The Zune software lets you add to your collection audio and video in a variety of formats and codecs. Just download media from the Web or rip songs from a CD, and the Zune software automatically adds the downloaded (and ripped) items to your collection and syncs them to your device.
The Zune software will convert many video formats during sync so they can play on your Zune device. This automatic transcoding can take a while.

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I can't download zune software


Hi, I assume you are talking about downloading the Zune software.
You can download zune software from here. http://go.microsoft.com/?linkid=7313338

I may not need Windows media player 11 when you have Zune software.
I hope you just want to access yours Zune player to download and upload media files.
Hope it helps.
cheers,

Sep 21, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Uninstall all zune software and download and install it again. Possibly a bad download.

Or run error check on your computer then try it again.

Go to my computer, right-click on C: - go to properties- then go to TOOLS tab. Click on Error check - make sure you have both boxe(s) checked to fix errors as they are found then hit start. You will have to restart your computer for this check to happen. Usually takes a a few hours, but recommended to do at least once every few months.

Hope this helps!

Aug 03, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

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9 Answers

DVD to Zuine


just google "Zune video converter" to get ahold of a converter... the first link is usually fine...

After you get the conversion you just toss the converted file into a folder monitored by the Zune software and it will pick it up automatically. From there you right click the name of the file in the Zune software and click "transfer to zune"

There you go...

Jan 21, 2008 | Microsoft Zune JS8-00001 Digital Media...

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