Question about Compaq Presario SR1120NX 2.66GHZ Tower w/ CD-RW (2018267632) PC Desktop

1 Answer

I cannot install software, cd rom will not recognise

I am trying to install my updated accounting software on my pc with vista and it will not install. The drive will burn and play discs. I have tried inserting other software to no avail.

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  • Jarish Castaneda
    Jarish Castaneda May 11, 2010

    Is there any error messages while trying to install?


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1 Answer

I suggest you contact the maker of the software to see if it is compatible with Vista.
If it is, they should be able to help you with the install.

Posted on Dec 28, 2008

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Posted on Jan 02, 2017

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2 Answers

Why do discs load but do not play?


if this is a blu ray player, and you are trying a blu ray disc, make sure you have the new firmware updates downloaded!

Apr 20, 2016 | Televison & Video

1 Answer

Why won't Xbox update?


To resolve this problem, try the following solutions.
Solution 1: Check your Xbox Live connection
If you're having problems connecting or staying connected to Xbox Live, see I get an error message when I test my Xbox Live connection.
If you still experience the problem, try the next solution.
Solution 2: Clear the system cache
Removing the temporary files on your console might solve the problem. Follow the instructions at How to clear your Xbox 360 system cache. Then, try downloading the update again.
If you still experience the problem, try the next solution.
Solution 3: Copy the update to a USB flash drive, CD or DVD
Copy the console update from your computer to a USB flash drive, CD or DVD, and then install the update on your console. Here's how:
Copy to a USB flash drive
Note The USB flash drive must use the FAT32 file system.
  1. Plug your USB flash drive into a USB port on your computer.
  2. Download the update file.
  3. Click Save to save the console update .zip file to your computer.
  4. Unzip the file:
  • If you are using Windows XP, Windows Vista or Windows 7, double-click the .zip file to unzip it.
  • If you are using an earlier version of Windows, you need to use a special software program to unzip the file (for example, WinZip).
  1. Copy the contents of the .zip file to the root directory of your USB flash drive.
  2. Unplug the USB flash drive from your computer.
  3. Plug the USB flash drive into a USB port on your Xbox 360 console.
  4. Restart the console.
  5. When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.
Burn to CD or DVD
You can also download the update to your computer, burn the update to a CD or DVD, and then install the update on your console. Here's how:
  1. On your computer, download the update file.
  2. Click Save to save the console update .zip file to your computer.
  3. Unzip the file:
  • If you are using Windows XP, Windows Vista or Windows 7, double-click the .zip file to unzip it.
  • If you are using an earlier version of Windows, you need to use a special software program to unzip the file (for example, WinZip).
  1. Insert a blank, writeable CD or DVD into your computer.
  2. Copy the contents of the .zip file to the root directory on your CD or DVD, and choose to write (burn) the files to the disc.
  3. Once the files have been burned to disc, remove that disc from your computer and insert it into the disc drive on your Xbox 360 console.
  4. Restart the console.
  5. When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.

Dec 15, 2013 | Microsoft Xbox 360 Console

2 Answers

Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion Computers & Internet

1 Answer

Hp pavillion e9120y pc


Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart."
Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.
Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.
Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.

HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | Computers & Internet

1 Answer

I have tried to update the firmware to 5.50 for my Sony BDP-S300. However, the player still says "cannot play disc". So if it cannot play the disc how can it update.... do I need to get a...


I suggest that you install the latest firmware update to resolve the issue. Please click here to download the latest firmware update. It is recommended to use CD -R disc to create the firmware update disc. I hope you're clear with downloading the update from support page. Once you download and save the file in the folder in the computer, you can double click the file to extract. You will be prompted to save the UPDATE_BDPS300_VER0550.ISO file in a folder. Most of the customers will be making mistake here after... We need to use a burning software which is capable to burning discs from ISO images. ISO image is nothing but a RAW format of burned image. I will give you the instructions to burn using Nero.. Steps will be almost same in all ISO capable software. Open installed nero software from computer. You may locate it under Start Menu programs. Go to File Menu (Some times you will get a wizard where you can select the Image Burning option or burn ISO option) Navigate the extracted .ISO file we saved in the computer. follow the onscreen instructions. Insert the disc when ever Nero asked to insert

If the player does not play any discs, you can use a head cleaner disc which is available in most of the electronics shop to clean the head before trying the firmware update disc.
Hope this helps. If you need any assistance. Please get back to me. I will be more than happy to assist you. Thanks for understanding.

Dec 26, 2010 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

I cannot play Blu Rays on my Acer (Vista) PC with


If the drive doesn't read any disc's you need to reinstall the drivers and verify you have the latest version. If the drive is ONLY having trouble with Blu-ray then i'm assuming it's the player that you're using; it may not have the right Codac's etc. Also, try multiple Blu-ray movies to verify it isn't just the one movie.

Jul 17, 2009 | Pioneer BDC-202 Blu-ray Burner

1 Answer

When try to burn from play list i get mess disc burner or software not found


if you have any virtual cd drive software then update SPTD to at least version 1.50 as per here

http://forums.techguy.org/multimedia/582230-problem-disc-burner-software-not-2.html

Also the account you are using does it have administrator privledges ?

Also if you un install itunes and download the latest version from the official apple website and re install it does that help ?

Mar 20, 2009 | Apple iTunes

1 Answer

Dvd/cdrw drive not buning disks from itunes


insert new dvd disc and burn select data disc on it , if it work reinstall the nero software and check otherwise give mail id

Mar 20, 2008 | Computers & Internet

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