Question about Microsoft Windows XP Professional

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My computer can't read external hard disk

I have a laptop and a computer..the problem is when i plug in an external hard disk...only my laptop can read that hard computer can't read it..can u help me to solve the problem??

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  • tctwood Jan 13, 2009

    I can read an external drive on one old notebook running Windows 2000 Pro but not on a newer one running Windows XP Pro. The latter can 'see' the drive in Device Manager but it does not appear in 'My Computer' or in 'Windows Explorer'.

    I use a USB mouse on the XP machine and I can read flashdisks on it.

    Any suggestions?

  • Anonymous Jan 19, 2009

    can't read my external hard disk


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  • 53 Answers

I am assuming that you are using Windows XP and USB PORTS on both computers.

First, try to use a different USB PORT on the pc, just to rule out a bad one.

Another thing is that the external HDD may not connect to USB 1.1, only to 2.0 for the speed it needs. Check to see if the pc has USB ports on back of case, those are usually 2.0.

Third thing is to see if any other devices that are USB can connect to your pc. If not, you may want to load the USB DRIVERS back on the pc, as they may be corrupted.

Hope that helps.

Posted on Dec 30, 2008

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