Question about Refrigerators
I see that you had the same problem that I am having. My refrigerator has ER on it and the freezer is still working. Did you find out what it was for the Kenmore Elite? Sears has not helped at all, they send me to website after website.. no answers. God forbid I didn't have a computer, I would never find out. If you can help me, I would be very greatful.
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Posted on Jan 02, 2017
yOU DON'T SAY WHAT THE MESSAGE IS. EITHER WAY IF THERE IS A ERROR CODE USUALLY ONE OF THE FANS ARE NOT RUNNING OR THERE IS A DEFROST PROBLEM.
Posted on Dec 02, 2008
Thanks for using FixYa. Error ff is freezer fan fault. This usually happens when either the rear board has gone bad or the freezer fan itself is bad and needs to be replaced. To check what is causing the error you can start with checking the fan which is located behind the back wall inside the freezer. Also check the rear board as it might not be putting the fridge into defrost long enough and is causing the ice to build up in the freezer and thus stopping the freezer fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs which will melt all the ice then plug it back if still the issue is not resolved and you hear the fan running then it is the rear board that needs to be replaced. Please do rate the solution if the issue is resolved or else revert for further assistance.
Posted on Jun 30, 2010
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