Question about Dell Inspiron 6000 Notebook

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One of two problems

Month is not correct and when I try to change it - the correct month does not stay.

When I turn off my computer it goes black then the items on my desk top reappear in a flash. Has a very difficult time turning ON and OFF.

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  • 51 Answers

Me and another technician have just had a chat about this and the highest chance that you cant use your pc is that you may have a virus.

if there is a virus, it may be using your pc as a server to send spam, emails etc to other peoples computers which is the reason you cant switch your computer off and you cant really use it. it is so you cant stop the virus doing its job and getting rid of the virus

i would recommend disconnecting all networking on the computer, rebooting the computer into safe-mode and running all virus and spyware scanners.

Posted on Dec 28, 2008

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Posted on Jan 02, 2017

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My brand new gateway ne71b series will turn on and boot up, but the screen remains black the entire time, never even bumped the laptop, but it's too late to exchange it. When i first got it, it was fine...


Try taking the battery out. Then with the computer plugged into the AC adapter turn the computer on.

There have been cases where bad batteries were causing odd electrical fluctuations that prevented the computer from working correctly.

If that doesn't work you can leave the batteries out, unplug the computer for a few minutes. Put the batteries back in, plug the AC adapter in and try starting the computer. Its not a full reset but it may help.

You could also try attaching your computer to a tv or another monitor

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what operating system are you running??

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Try to restart your laptop and projector if still the problem still occurs try it again if the problem is still there maybe you have to ask for a technician for him to see and use it actually for him to identify the real problem..I hope it will help

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Hi there!
You mentioned that's a 2 month old laptop,
From what i'm seeing here you should at least have 1 year of warranty with it if you purchased it online,
For the issue you have there,
Might want to specify what video card you have there.
For the drivers, go to support.dell.com then enter your service tag, make sure your select the right operating system, then you'll be able to see the drivers, update the video card driver and the BIOS,
If the problem persist go to nvidia and check your video card if they have released a new driver update,
Worst case scenario is replacing the video card.
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Hi there.
Because the machine is only one month old i would recommend that you take advantage of the manufacturers warranty and send it in for repair, it won't cost you anything to do this as this sounds like a serious hardware problem or failure which is not of your doing.
Telling you to open the laptop will only void your warranty so this is not recommended.
Your computer will only be away for a week or so and i know it could be a pain not having it there, but for peace of mind this is the correct procedure.


Good luck and thanks for using FixYa!!


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Hello,

If the Notebook is only 1 month old i suggest you bring it back and see if they will replace it. Most likely the problem (for how you have explained it) is that the DC power pin (inside the notebook) is either broken or not soldered to the mother board correctly.
Being only one month old this is probably a faulty pin or installation from the manufacturer so this should not be a problem for the place you got it from to replace.

If you do have problems I suggest contacting the manufacture immediately to see if they will replace it.

I hope this helped

Have a great day.

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Change the memory chip to another slot or swap two memory chips if you have two memory chips on both slots, see what happened and come back to me again.

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if you ask your vendor from whom you have bye they will rectify the problem without any fees

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yep you said it loose connection, wiggle the power cord and and thing attached.

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Does it feel like it's running hot? If so, check that the cooling vents are clean and that the fan is running. A second thought is that you may have some mal-ware that you've picked up off of the internet. I fought a similar problem on an IBM T41 for several weeks. Look up and download a copy of Ad-Aware SE (it's free!) I wouldn't have a computer without it installed. Picks up all kinds of crap that Norton never even sees. Same to be said about AVG, and that's free, too.
If this tips don't solve your issue, get back to me and we'll pick up from here.
Ron-

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