Question about Husqvarna Designer I

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Lost licensing number

I gave my daughter my vip customizing software when I bought the newer 3d software. I never registered the vip software. Now her computer has crashed and neither of us can find the licensing number. Is there any thing we can do to retrieve the number? Husqvarna viking does not have it and the place I bought it has since gone out of business.

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Wecome to FixYa. If your daugher happened to register the software when she installed it in her system, you might be in luck (you are allowed to register and receive limited updates for used softwaare and equipment.
Either way, the only thing I can think of is calling a local Viking dealer and asking for the consumer softare support phone number. When the dealer sold you the VIP system, they should have forwarded the information to Viking. Find whatever you can - receipts, approx. date of purchase, name of dealer, name you used when you purchased software. If they can't help, they will tell you what options, if any, are available to you.
Good luck. PS, i always write my license number on my installation disk with a CD labeling pen as soon as I open the package. It does not effect the use of the disk:)
If you or other readers have a minute to rate my answer (good or bad), your rating helps me detemine whether i understand the problem as you describe it and have provided useful information.'
If you have more questions or would like to share what you find out after you've spoken with Viking, please feel free to comment. I'm sure others have run into the same situation.
Cheers, Ginny


Posted on Feb 12, 2009

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