Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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Just installed a microsoftwireless keyboard 4000 and installed software and it worked fine. When I rebooted my computer would not start untill I unpluged the new keyboard. Tried several times to the same effect, Once the computer is booted I can plug the keyboard back in and everything is fine. Just don't want to unplug everytime I reboot HELP???

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  • normsurrey Dec 29, 2008

    I have the same problem, when I reboot the computer will nor restart, says no keyboard connected. after plugging in old PS2 keyboard system restarts and then Wireless keyboard works. Have tried uninstalling and reinstalling software but always have a problem with setup.

    Norm

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Is it because u didnt have the usb port enabled in ur bios? i've had problem before when i tried to boot windows in safe mode and my usb keyboard won't work until i enabled the usb port in bios.... try that see if it works...

Posted on Jan 07, 2009

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Hello There,
This problem is not common,
Try these:

1) Re-install the software - see what happens.

2) Un-install the software if 1) doesn't work and try using keyboard.

3) Read about common problems in the software and keyboard:


http://support.microsoft.com/kb/258826



4) If all these fail then call Microsoft about this problem and let them diagnose it. They are the makers so they should know what to do.

Posted on Dec 27, 2008

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Posted on Jan 02, 2017

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