Question about Canon MX300 Office All-In-One Printer

1 Answer

Incoming fax vs voice

I'd like the fax machine to receive a fax if nobody is home but return control to my answering machine if it's not a fax. So far I can only make one or the other happen be setting the number of rings on each. The one with the lowest number takes the call.

If I make the fax (printer) answer before the answering machine and it's not a fax, the call doesn't get passed back to the phone system.

If I let the answering machine answer before the fax, it doesn't pass control back to the fax machine if it is an incoming fax.

Sheff

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 117 Answers

Contact your telephone provider and see if they can offer you a second number for the line and "destinctive ring".
If your fax unit supports this feature, the fax number can do a double-ring where the normal number does a normal ring. The fax unit would then pick up double-ring calls.

Posted on May 06, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

1. Machine is on telephone line shared with a 3 handset cordless Uniden system so telephone may be answered around the house. The machine no longer rings when calls come in so we only here the Uniden...


These machines come with several receiving modes that can be programmed ... mostly by design but quite often ... by accident.

I would check the User Manual for Ring Patterns, Silent Reception and Fax Priority.
You can always see or print out the Option Settings of your facsimile. There it will show the exact picture of what the fax must know before answering the incoming call.
Does it have Fax Tone Detection? Is it set for automatic answering? Faxback? Polling?

Maybe a power hickup might have scrambled some of the programmed features?
Obviously nobody in the location monkeyed around with tha fax buttons, right?
By George. Of course not!

Please feel free to contact me anytime.

Feb 14, 2011 | Canon FAXB840 Plain Paper Bubblejet Fax

2 Answers

Canon MP830 has stopped receiving faxes. When the fax phone number is called it rings but the fax does not pick up.


Can you still send fax? if sending and receiving are not working you can try to update or uninstall/reinstall the software for this unit..

Hope that helps.............

Aug 15, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

How do I tell my 2820 to prepare to receive an incoming fax? My phone line and my fax line are the same number. It continues to ring but the fax machine is not answering. I have also turned the answering...


To have the machine answer faxes and record voice messages unattended change the answering mode to message centre. If you are home and pick up the phone , but it is a fax, not a phone call push *91 on the phone you answered on, and hang-up the phone. the fax machine will tyhen start receiving.

Dec 27, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

What is answer mode?


The answer mode determines whether the HP Fax answers incoming calls or not.

Different answer modes are :

* Fax

The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

* FaxTel (unit with handset model only)

The HP Fax automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call. The incoming voice call will need to be answered using the attached handset.

NOTE: If the HP Fax determines the call is a voice call, only the HP Fax will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones.

* Tel

The HP Fax will not automatically answer calls. Faxes will need to be received manually.

* AnswerMachine

The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, it will receive the fax.

Jun 07, 2010 | HP Officejet 4315v All-In-One InkJet...

1 Answer

My machine (1020) will not except incoming fax's Why? Do I have to set up machine differently?


Some machines have a three answering modes.
1-manual-you have to pick up the fax headset and then press send when someone calls you with a fax.
2- auto-The machines answers the phone line when it rings and receives the fax automatically.
3-answer- the machines acts like a voice answering machine only.

Check your display or user settings to see that it in in AUTO RX or receive mode. .
Hope that helps.

Jan 17, 2010 | Brother FAX-1020 PLUS Plain Paper

2 Answers

Machine tries to fax while on phone


Hi ...

There are situations when fax interrupts the telephone conversation. The possible cause of this issue is Remote RX feature on MP 780. There are 3 possible solutions to these problems which are listed below:

I) Change Remote RX ID on MP780
  1. Confirm the <Fax> button light is lit. If the light is not lit, press the <Fax> button.

  2. Press <Menu> button. [RECEIVE MODE] will appear on the display.

  3. Press < (left arrow) or > (right arrow) to select [RX SETTINGS].

  4. Press <OK>. [ECM RX] will appear.

  5. Press the < (left arrow) or > (right arrow) to select [REMOTE RX].

  6. Press <OK> twice. The current Remote RX ID number will appear.

  7. Press < or > to select the desired Remote RX ID number. The options are from 00 to 99.
  8. Alternatively, you can press the numeric keypad to select the number.
  9. For example, to select [38], press <3> and then press <8>.

  10. Press <OK>.

  11. Press <Stop/Reset> to return to standby mode (date and receive mode will appear).
II) Turn off Remote RX on MP780

  1. Confirm the <Fax> button light is lit. If the light is not lit, press the <Fax> button.

  2. Press <Menu> button. [RECEIVE MODE] will appear on the display.

  3. Press < (left arrow) or > (right arrow) to select [RX SETTINGS].

  4. Press <OK>. [ECM RX] will appear.

  5. Press the < (left arrow) or > (right arrow) to select [REMOTE RX].

  6. Press <OK>. The current Remote RX option [ON] will appear.

  7. Press < or > to select [OFF].

  8. Press <OK>.

  9. Press <Stop/Reset> to return to standby mode (date and receive mode will appear).
III) Choosing a receive mode MP780
If you want to receive only faxes automatically with your machine, or you have a dedicated telephone line for fax use only:
  • Select [FAX ONLY MODE].

    When you receive a fax call: The machine will receive the fax automatically.
    When you receive a voice call: You will not be able to answer the call.
If you receive mainly voice calls and sometimes faxes, or you want to receive faxes manually:
  • Select [MANUAL MODE].

    When you receive a fax call: The telephone will ring. Pick up the handset and if you hear a beep, press <Black> or <Color> on the machine to receive the fax.
    When you receive a voice call: The telephone will ring. Pick up the handset to answer the call.
    For remote receiving: If you are far from your machine, dial 25 (the remote receiving ID) on your telephone to receive faxes. (Telephone being used, such as a base station for a cordless phone, must be connected through the MP780 for the remote receiving function to work.)
If you want to receive voice messages on your answering machine and receive faxes automatically:
  • Select [ANS.MACHINE MODE].

    When you receive a fax call: First the answering machine connected to your MP780 will respond to an incoming call, and then the MP780 will receive faxes automatically.
    When you receive a voice call: The answering machine connected to your MP780 will respond to an incoming call.
If you want to receive faxes automatically as well as voice calls:
  • Select [FAX/TEL AUTO SW].

    When you receive a fax call: The machine will receive the fax automatically.
    When you receive a voice call: The machine will ring. Pick up the handset to answer the call.
If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) Service with your telephone company (US only):
  • Select [DRPD].

    When you receive a fax call: The machine will ring according to the ring pattern you have chosen and receive the fax automatically.
    When you receive a voice call: The machine will ring according to the ring pattern you have chosen. Pick up the handset to answer the call.
Dont' forget to vote if this helps .... Cheers :)

Jul 17, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Canon Pixma MX300 fax vs voice


I haven't checked the manual specifically but if you are "manual-less" here's a link

Dec 27, 2008 | Canon MX300 Office All-In-One Printer

2 Answers

Canon MP530 receive fax issues


Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting
  1. Press the <FAX> button to enter Fax mode.
  2. Press <Menu>.
  3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
  4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
  • Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  • If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  • The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
  • Set the answering machine to answer on the first or second ring.
  • The entire message should be no longer than 15

Nov 24, 2008 | Canon PIXMA MP530 All-In-One InkJet...

Not finding what you are looking for?
Canon MX300 Office All-In-One Printer Logo

67 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

101609 Answers

old marine
old marine

Level 3 Expert

1710 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...