Question about Acronis Disk Director Suite 9.0 (ADDS9U) for PC

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Copying partitions with Acronis Disk Director Suite ver. 10

With my previous PC, also running Windows XP, I used to copy whole partitions to unallocated space on a second hard drive or external hard drive.

I replaced the computer with another Dell, this a Vostro 410, running Windows XP. The only difference of which I am sure is that this is SP3 for Windows XP, previous was SP2.

Now, Disk Director obligingly leads me through creation of unallocated space and set-up to copy partition, says it is going to do this, boots into its own operating system, reports that it has checked and analyzed the partitions and then boots back into Windows XP without having made any change or any copy.

I have downloaded latest version of Disk Director, removed the old version and reinstalled, with no effect.

Acronis support has been no help. They now tell me that this program will not copy my Drive C partition to any other partition! Their literature clearly says it can. I have copy I made just before switching computers! (It is a copy getting too old to be valuable.)

Does anyone have a suggestion? Does anyone know where I can get knowledgable support?

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richard191
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SOURCE: My C: is used for XP OS and apps . It is 20Gb in

Hello

Thank you for using
FixYa for your problem


Acronis generally will make a image to a cd, dvd, or a network drive - I have never tried to a flash drive but if you can I am guessing a 4-8GB drive s/be ok.
Another way is taking the unit into a service centre and they will be able to make a image onto dvd's for you

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Posted on Nov 30, 2009

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