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Re: whirlpool duet washer
Is there a number associated with the "F" display? Usually when the washer displays anything with an "F" it has generated a fault code. But, it will usually have a number or another set of letters associated with it indicating what area of the washer has generated the problem. If you could double-check and provide more info I might be able to lead you in the right direction.
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Just F on its own?
Try to clear it doing the following:
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN/SPIN if there is excessive water in the washer.
Re-select cycle and select HOLD TO START. If the problem
remains, call for service.
Hope this helps comment back if you need further help,
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Remove, reseat and reconnect every connector at least 3
times. Remove the motor control board, spray it down with electronic cleaner
along with all connections by disconnecting them, spraying them down.
Disconnect and connect a few times to ensure good contact.. It appears that
spraying the board and connectors work.
Pl give me a ‘very helpful’ rating for the free help,
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked • Check the electrical connections at the pump and make sure the pump is running. • Check the drain pump filter for foreign objects • If the above does not correct the problem replace the pump
If the drain time exceeds 8 minutes the water valves turn off. After 4 minutes the “Sd” error will be displayed, then 4 minutes later the F21 error code will be displayed.
Press PAUSE/CANCEL two times to clear.
1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check the electrical connections at the pump and make sure the pump is running. 4. Check the drain pump filter for foreign objects. 5. Plug in washer or reconnect power. 5. If the above does not correct the problem, go to step 7. 6. Unplug washer or disconnect power. 7. Replace the pump.
Alternative Procedure: If the machine cannot be forced to its diagnostic mode then:
1.Disconnect the washer from the power supply and water supply. 2.Remove the top panel by taking out the three screws in the back of the washer. The pressure switch is right on top. 3.Remove the Molex connector from the water level switch / pressure switch. Refer to the picture below. 4.Reconnect the power supply but not the water supply. 5.Power the machine. The machine will enter diagnostic mode. 6.Power off the machine. 7.Replace the water level switch / pressure switch. 8.Reconnect the water supply. 9. Power on the machine it will work without error
UNPLUG THE WASHER AND TAKE THE 3 SCREWS THAT ARE ON THE BACK OF THE WASHER OUT AND REMOVE THE TOP PANEL OF THE WASHER. CAREFULLY UNPLUG AND REPLUG IN THE WIRING SO THAT U WONT GET THEM MIXED UP. DO ALL OF THEM, FIRMLY BUT GENTLY. THEN HOLD IN THE SIGNAL CYLCE LITE FOR 3 SECONDS. TRY TO RUN A LOAD AND SEE IF THAT WORKS. IT DID FOR US, SO FAR SO GOOD. GOOD LUCK!!
take off the panel below the door three screws and look for the tech sheet located on the right side. It will coach yoou thru the codes and common problems. Sounds like it may be the door swithch does it lock when you push the start? If not the door switch my guess would be a machine control. 877-262-1479 parts.
I had a variety of error codes show up on my duet, and I'm not sure but I seem to recall a 31, but the most constant was 02. I took off the front cover, pulled the white plug out from the unit, put a bucket under it, unscrewed it and drained it. It may be the MCU is having problems because the washer got plugged up.
This error code indicates that the door is not locking. Is the washer door firmly shut?
The door must be completely closed for the washer to operate. The door may look as if it's closed, but it may not be latched. Open the door and firmly close it. Were you washing a large load?
Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to freely tumble. Reduce your load size if needed. To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
Unplug the washer or disconnect the power for one minute.
Plug in the washer or reconnect the power.
Re-select the cycle and press Start.
NOTE: If the error remains on the display, and all of the other conditions above have been checked, call for service.