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Printer cannot communicate with computer

I have uninstalled and reinstalled the programme several times. I am managing to install the programme but when I try to print anything I get the message "Cannot communicate with the computer. It tells me to do 1 of 3 things a) restart b) remove and replace USB lead c) switch off printer power and switch back on. I have tried all of these things but nothing works. Please can you give me a solution to this problem

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  • jenny taylor Jan 02, 2009

    I am using Windows Vista and the printer is Lexmark All-in-one X1200 series. The printer was working fine until my computer mysteriously reverted itself back to factory settings. It has done this once before and I dont know why. It would seem that somewhere in the settings there is a message for the computer to do this but I dont know enough about computers to change the setting. The computer is only 10 months old and is a Compaq. I have also tried to load the printer on to my laptop but I get the same message "Printer cannot communicate with computer" Has anyone a solution to either of these problems please.

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Have you uninstalled and reinstalled the printer itself? Go to start>settings>control panel>printers and faxes. There you should see your printer. Then you will want to delete it, download the latest drivers and reinstall it. What is the model of your printer? Once I have more information I can assist you further. Also please take a moment to accept and rate my solution accordingly.
Thank you,
Lee

Posted on Dec 27, 2008

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Will try to give solution but let me know what OS you are running in your PC and what Printer (model and brand) is hooked up?

Posted on Dec 27, 2008

  • Shahid Electronics
    Shahid Electronics Jan 02, 2009

    Hi,
    Download latest driver form Lexmark Support and install it on Vista PC.
    This will resolve printer issue.

  • Shahid Electronics
    Shahid Electronics Jan 02, 2009

    You need to select product group, tech support option as I gave direct link but Luxmark site doesn't allow to go there directly.

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