Question about HP Photosmart C3180 All-In-One InkJet Printer

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Scanning function won't work.

I have reloaded the printer disc that came with the printer.  The printer always works fine, but each time I try to scan, I get:   "Error,  Sorry, scanner could not be initialized. (Scanner not found.)
I have tried to download different drivers for the scanner from the internet, but still get the same error.
Can you tell me what I am doing wrong ?
Thanks

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  • 101 Answers

Have you installed the recommended update from the HP website?

Recommended Update to Enable Scanning on Vista Computer with Tablet Drivers

The HP website driver download page for the C3180 under Vista is:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=au&lang=en&product=1146331

Posted on Dec 30, 2008

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