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If your Sansa player is freezing, not charging or not turning on, the first thing to try is a reset of the unit. This will normally clear any temporary condition that may cause the player to freeze or not shut off completely, it's a bit like when your PC crashes and you need to re-start it to clear the error. Dec 28, 2020
There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do... 1. plug the payer into your USB port. or wall charger 2. switch thje palyer on using the mechanical switch (on the side) 3. turn it off by either holding down the play button, or selecting "System" from the menu 4. The screen will go black and the battery will begin charging.
I had a similar problem. My Sansa c250 would charge, when plugged into the computer. It would read that it was writing but the computer did not recognized that the Sansa c250 was connected. I switched to a different USB port and got the same results. I then realized that the two ports I was using were 1.0 port and idmedeatly when inserted in the 2.0 port it began charging and the computer recongized the Sansa c250. I know this won't solve every charging problem one may have. Changing the battery would be easier in some cases. Especially if they were sold like the AA or AAA.
getting warm is normal I've never seen one get HOT, you can pull out the battery from these players very easey by removing 4 screws from the back of the player take it out for a minute and this should reset the player, if not you may need a new battery these are on Amazon for short money.
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