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Software install problem

Tried to install the software for my HP Photosmart C5200 series Printer. After three tries-i give up. All the software goes in OK except for HP Solution Center.I am running Ultimate Vista 64 bit Software upgrade which went in flawlessly on my HP Slimline s3620f.Need your help on this please.I used the same printer software on my Ultimate Vista 32 bit Slimline s3220n and it went in flawlessly also. wapple@cableone.net

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  • Jay Glendenning
    Jay Glendenning May 11, 2010

    Are you running the install from an HP cd or from a downloaded current updated driver?

    Also have you disabled any antivirus and firewalls before install?


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You need to download the vista 64 bit drivers/software for this to work properly. You should be able to find them on the HP website under the support section for your product. Hope this helps & please remember to rate my answer. Thanks.

Posted on Dec 27, 2008

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