Question about Samsung 710N 17 in. Flat Panel LCD Monitor

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71on Monitor - Blanks out with resolution error

Screen will almost come up when loading then just blanks out with message that Resolution is wrong and offers recommended figures of 1280 x 1024. This is in a box which bounces around the screen. Option on Monitor for Menu and Reset don't work and as you can't access PC you can't check settings via Control Panel.

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Re: 71on Monitor - Blanks out with resolution error

Nearly there - Just need the screen to stay up long enough to accept the commands. The time period before it fails seems to shorten and will not get past the Windows startup before locking out.

Posted on May 15, 2007

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Re: 71on Monitor - Blanks out with resolution error

This is what we can do here - 1. Restart the computer in safe mode. 2. Reinstall the drivers for the graphics card. 3. Restart the computer in normal mode good luck

Posted on Apr 23, 2007

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I have a Samsung SuncMaster 940BW 19'' LCD Monitor. It's a geat Monitor in my humble opinion in everything, except that since i got it i have one problem with it, and it wasnt possible for me...

This is a common problem with monitors when changing resolution. What probably happened is you may have tried to change the resolution, or an application changed the resolution, to an incompatible resolution.

For example, if you have a tiny little screen it can't display that huge resolution that a 32 inch monitor has. So, your monitor is stuck in that wrong resolution.

To fix this problem, you need to boot into Safe Mode. Restart your computer, and as it is booting up tap F8 a bunch of times, and then select Boot into Safe Mode.

When it boots up, right click on the desktop, click Properties (Windows XP) or Screen Resolution (Windows 7). When the window pops up, click Settings (if on Windows XP, if on Windows 7 skip to next step). From this window, change the resolution back to the basic 800 x 600 screen resolution.

Now, reboot your computer normally. You should be able to see the desktop. Now, you can do the same thing that you did in safe mode and turn up your resolution. BUT, when you change it, if the screen goes BLANK again, DO NOT press anything. After 15 seconds it should go back, and you can try a lower resolution.

Hope this helps! Thanks for using FixYa.

Aug 27, 2011 | Samsung Syncmaster 940BW LCD Monitor

1 Answer


I believe the max resolution this LCD can support is 1440 x 900 / 75 Hz. If you set your display resolution higher then that, you will receive the input signal out of range error. Your LDC turns off to protect it self from the invalid settings. If you can not change it back once your PC boots to windows, you may have to do it in save mode by pressing F8 once you power on your PC and before the windows loading screen starts.
Regards, Chris

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I continully receive a message of the screen is not in optimal mode of 1920X1080. I have gone to the screen setttings and have applied this yet I continue to receive the message when I go to play a game....

Your game does not natively run at the same resolution as Windows. Check the video/graphics settings in the game itself to adjust the resolution to 1920x1080.
Note that increasing the resolution to this, will drastically increase the load on your graphic card.

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After 5 years with no problems, my Samsung SyncMaster 915N monitor is blank with the exception of an error message that says something about needing optimum resolution. At first we thought it might be the...

The optimum resolution for this monitor is 1280x1,024 @60Hz.
The resolution setting is done at the PC not at the monitor.
After 5 years, more likely components failure will be the filter caps in the power supply section, that will be the first thing to look for inside. You can see failed SAMSUNG monitors here:

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1 Answer

LCD monitor goes blank

It appears that the display resolution set in your display properties is out of the range that the LCD can display.

Try this.

Boot to the ENABLE VGA MODE by pressing F8 to get the Windows Boot Menu. If you can get to the desktop, then go to display properties, and see if you can change the resolution to higher settings and maintain video. (If the video blanks out, then it should revert to the previous setting in 15 seconds)

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Input not supported

You may have a video resolution selected on your computer that the screen doesn't support.

The reason you see the the initial startup message is because that is loaded from the bios, prior to the settings for the graphic card output being loaded.

Try booting the computer in safe mode and adjusting the display resolution.

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