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You can download the Sprint LG Rumor Touch manual in this site
LG Rumor Touch quick start guide: http://support.sprint.com/global/pdf/user_guides/lg/rumor_touch/rumor_touch_by_lg_gsg.pdf
Following is the link to LG's support site. Follow their instructions or give them a call to see if it is under warranty so they can replace or fix the device.
You can also go to your local service provider and they can assist you in getting it fixed or providing a replacement.
Take the battery out of your phone and wipe the gold contacts with a soft cloth. Wipe the contacts gently on both the phone and the battery. Then replace the battery and test. If this does not work you must go to a Sprint Repair Center.