Question about Williams 2509612 Ceramic Mid-Size Heater

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Wall heater pilot light

Even after changing out the thermo coupler the pilot light still won't stay on...

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  • lkwdnancy Jan 08, 2009

    pilot will not stay lit.

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As it turns out there is an emergency shut-off valve connected to the vent that was triggered by high winds. The reset button is hidden on the upper left hand corner of the unit (as you are facing it) behind a small grill on the side of the outer casing. Logic tells me that it's there so in the event of a clogged vent you don't fill your house up with carbon monoxide. One push on the reset button allowed the pilot to stay on and therefore the heater to fire up.

Posted on Dec 28, 2008

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1 Answer

Re the thermostat, we set it to the maximum temp possible, heater still not turning on


Possible thermo coupler is not working. Need to replace most likely
Thermo coupler is where the pilot light heats up to make the unit light up.

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I changed the thermo coupler and the pilot light does stay lit but the burners won't light


If you are referring to a gas fireplace:

  • Make sure the pilot knob is turned from "pilot" to "ON" or it will never run.
  • If the pilot knob is "ON", and the pilot is lit, but the burner won't light, it could be a bad Thermopile. The thermopile is the other safety mechanism in the pilot assembly that controls the burner.

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Hi, this heater doesn't have a thermocouple, it uses a pilot generator which is more reliable so I doubt you need to change it out. First thing to check is that you have a clean "sharp" blue pilot, you should be able to hear it quietly roar. If it is yellow and appears "soft", the pilot need to be cleaned. The easiest way is to use a straw or tubing of some sort to blow into the pilot, gently tapping the pilot assembly. That should clean it up and heat the pilot generator properly. Tighten the the screw terminals at the control valve to assure good electrical connections and last but not least turn off the thermostat until you get a standing pilot. Good luck and stay warm.

Jan 13, 2010 | Williams 2509612 Ceramic Mid-Size Heater

1 Answer

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THE flame from the pilot should shoot past the thermo-couple and heat this up and make a small amount of mili- amps to prove the pilot light is lit. ..So if the flame doesn,t go past the thermo-couple it won, make mili-amps or its tme to change out the thermo-couple, They only cost lest than $8:00 and you can change it!

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1 Answer

Pilot won't stay lit I have changed the thermo coupler


Make sure the thermocouple is in the pilot flame,if it does not stay on after that,replace the regulator.

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