Question about Williams 2509612 Ceramic Mid-Size Heater

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Wall heater pilot light

Even after changing out the thermo coupler the pilot light still won't stay on...

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  • lkwdnancy Jan 08, 2009

    pilot will not stay lit.

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As it turns out there is an emergency shut-off valve connected to the vent that was triggered by high winds. The reset button is hidden on the upper left hand corner of the unit (as you are facing it) behind a small grill on the side of the outer casing. Logic tells me that it's there so in the event of a clogged vent you don't fill your house up with carbon monoxide. One push on the reset button allowed the pilot to stay on and therefore the heater to fire up.

Posted on Dec 28, 2008

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That guy at home depot was not completely correct. If the pilot is not keeping the thermocouple warm, the pilot will not stay lit. Figure out why the cycle is being broken or call in a service tech to fix the unit. water heater
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