Question about Creative Labs Zen Digital Media Player
My creative labs zen recently froze. After following the instructions on the Creative Labs website, i reset the unit. Now, half the time it does not even power on ( just a gray screen for 5 seconds, then nothing ) or else it goes into "rebuilding" and simply freezes while trying to rebuild. My computer no longer recognizes the device when it is plugged in, so i cannot manually wipe it clean. Suggestions ?
My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.
Posted on Mar 26, 2009
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