Question about Western Digital 160GB MyBook Essential Edition 160 GB USB 2.0 Hard Drive
I have had a MyBook Essential for about a year and have had no problems with anything. Suddenly computers it try to plug it into cannot recognize the hardware. The Device Properties dialogue says that there are "no drivers installed for the device." I've never had to install anything to get the hardware to work, and I'm not sure how to fix the problem.
Download testdisk and run to see if a boot sector can be ressurected
Posted on Oct 11, 2017
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Posted on Jan 02, 2017
SOURCE: Mybook essential
I had kind of the same problem like u...when i plugged it into the usb all i got was a "unknown usb device found"
I opened the external case hoping the hdd was still ok only to find out that the hdd cables had been moved slightly out of position..propably from a fall or a knock I didn't even noticed..
I just pressed them back in..click..and everything was back to normal..
These sites have info about how to open the external case..
Hope that helps!
Posted on Dec 10, 2007
Well this has happend to my before thogh with another device. What I had to do in the end was hook it up to another computer I had never ran it on before, back up the device then reformat it. This should work.
If it does not or this first option is unavalible to you there is some thing else you can try. Go into the program files and find where your driver softwear is located. First back the files up on a flash drive or cd (just in case), then delete all files(this is why to back them up). Restart your computer wait for it to fully load then trypluging in your device again.
These have served me well in the past hope it helps.
Posted on Feb 25, 2009
Try using the western digital knowledge base info to help you resolve the problem...click here.
Otherwise, we need the full model # and the OS you're using to give better solutions....
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on Jun 24, 2009
I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.
Posted on Aug 23, 2009
Testimonial: "That was great thanks. Unfortunately I discovered that there was a hardware malfunction within the external device itself. But thanks for the help!"
Base from the description of your problem this issue has something to do with the actual hard drive , but we can also try some things here.
First connect the drive on different USB port on your computer if possible try to connect it on different computer and see if it will be recognized.
But if still not being recognize try a different USB cable because sometimes the problem can be with the cable.
After doing those and still same problem the external drive needs servicing for you to be able to retrieve the data and the drive itself , you can take it to a service center or send it back to Western Digital.
Posted on Sep 14, 2010
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