Question about Vivitar ViviCam 5385 Digital Camera

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Camera lense stuck in

When i turn my vivitar5385 it turn on then the lense doesnt come out then it says lense error and shuts off what is wrong

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  • Anonymous Feb 10, 2009

    my lens is also stuck on my camera, the screen comes on at the back then it comes up with lens error and then it turns its self off, help please!!!!

  • shwa_1980 Apr 05, 2009

    yeeep thats EXACTLY why i came on here too. the lens wont come out but it worked just the other day :S



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Gear box problem ( not so expensive to repair ) or lens impacted ( this type of problem can be sorted out only by replacing the entire lens unit and is often uneconomical ).

Posted on Aug 29, 2007


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I have a canon camera IXUS 105 and the lense is stuck out and when i turn the camera on it says 'lens error, will shut down automaticly, restart camera' i have restarted it many times but the lenses wont...

A lens error can be caused by physical damage to the mechanism that controls the lens, or debris that is interfering with the operation of the lens.

This article may be able to help you with a "do it yourself" solution.

In the event that your problem is due to physical damage and not just dirt or debris, you will need to take it to a local camera repair shop for troubleshooting-- though with most consumer digital cameras, labor and parts cost of a repair can easily exceed the value of the camera.

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Camera doesnt turn on, it lights up then beeps three times and then shuts down

The camera shuts itself down to protect itself for further damage since it detected a problem. Make sure your battery is fully charged. If yes, then do this little trick. Hold the camera with your right hand with the lens facing the ground. Next, tap the camera's base as you turn ON the camera. This aims to remove any grit of sand or dust stuck in between the camera's base and the side of lense barrel. You may have to do this several times and see it it works.

Please let me know how this goes. Thank you for using FixYa.

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My camera lense is stuck and my camera wont turn on

hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage.

thank u
rate me!!!

Jul 28, 2009 | Casio Exilim Zoom EX-Z80 Digital Camera

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lightly tap it as it tries to extend. There may be debris and need cleaning

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It''s the need to buy rechargable batteries or lithium batteries. These batteries are specialied made for digital cameras. The lense is shutting off and or stuck because there isnt enough power/energy from the batteries. This is also a COMMON problem in these specific models! You can buy recharge batteies wityh the chrager and like 4 aa batteries for around $20.00 at wal-mart..Energizer is a nice one that plugs right into your wall outlet to recharge. My camera Samsung diximax D53 Works great now taht O realized it was teh batteries..No vody told em, and it doesnt specify which batterios to use in teh camera least I dont think..I even thought the camera came with regular alkaline batteries ( the ones taht wont work fior this camera)?

Jun 18, 2008 | Samsung Digimax D53 Digital Camera

1 Answer


try charging the camera. to full capacity. then turn it on.

could be a dead battery

i would not try to push the lens in, it might cause more harm than good.

if that doesnt help you might have a broken gear in the lens retracting mechanics.

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Camera lense/power

The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

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"Cover opened" error message

Defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes wrong with the camera. You need professional service to fix it.

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