Question about iLO (2 GB) MP3 Player

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New player will not install

This player was purchased in Sept. for a Christmas, not recognized by 4 different computers & is non-returnabe to Walmart; was unable to completely install, so is inoperable

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Do you have the usb cord

Posted on Dec 27, 2008

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Posted on Jan 02, 2017

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Here are some suggestions:
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1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up.

2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.

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hi bigmax,
this could be many things.
The reason i suspect is from port speeds.
Most HP computers have different speeds for their ports.
Try putting the USB into a different USB port
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Also make sure you install any CD's that came with the player.

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