Question about Samsung MW1030WA Microwave Oven

1 Answer

Microwave not working

Our 2 year old MW1030WA microwave suddenly does not work. It does not allow us to press anything on the keypad and the display continuously shows 8888 right now, sometimes it beeps occasionally with a request to enter a quantity. Please help. Thanks.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Samsung Master
  • 9,098 Answers

For that model, the child lock is activated and deactivated by holding 0 then pressing 2. But that doesn't sound like your trouble. You may have a keypad which is defective, damaged or may have gotten wet or otherwise contaminated. Moisture and contamination can be caused by not using the fan when boiling on the stove top, direct spraying of cleaners, by storing the microwave in an unheated garage or shed, or infestation. I warn my customers to never spray cleaner directly onto the microwave keypad, since the liquid can get inside and "lock up" or even ruin the keypad or controller. If this happens it must dry out or be dried out, unless the moisture has gotten too deep. Apply an alcohol-based cleaner (such as the purple kind) to a cloth (since paper towels can scratch) and gently wipe it off. I suggest to my customers that they NEVER use any ammonia-based cleaner (like the blue stuff) on a microwave, since the ammonia will crack and distort polycarbonate plastics. If the keypad or controller has gotten wet, it can sometimes be carefully blown out with compressed air or heat. Another thing is to unplug the power at the mains for several seconds por minutes. Plug it back in and see if it works. A reset may do it. At power-up, the display should flash or show a text message. If not, a key may be stuck due to a foreign substance or a defective keypad. If certain keys are not working, there may be some foreign substance at the point where the green or blue plastic strip from the keypad plugs into the circuit board. To check that, it will need disassembly, and we have *critical* safety & disassembly info at our site, which is linked at our listing here on FixYa: 1. Be sure the oven is disconnected from the power line while you are taking it apart. 2. The keypad connection is the green or blue translucent plastic strip that plugs into a connector near the edge of the board. 3. There are two tiny tabs (one on each side) of the connector that you can gently pull up on to unlock the connector. 4. Then the keypad strip will lift out. Clean both sides of the end of the strip with a pencil eraser, then with alcohol-based cleaner if you like, but do not use ammonia-based cleaner. Dry the end of the strip. 5. Put the keypad strip back in, making sure both sides are down fully. 6. While holding the strip down, push the connector back down to lock it. 7. Try the keys again with the door closed.

Posted on Apr 23, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Panasonic genius 1200w

You may have a failed keypad or moisture or grease on the keypad innards or on the control circuit board itself.
You can find a video here that shows you how to remove the grille & controller in about 5 minutes if it's an over the range model.
You can order Panasonic parts from Encompass here or you can call them toll-free at 866-779-5835.

May 02, 2013 | Panasonic NN-H764 Microwave Oven

1 Answer

Display show SE from samsung microwave range hood

The keypad has a short in the membrane, which means the keypad control board will probably need to be replaced.

May 05, 2012 | Samsung SMH8165STE Microwave Oven

1 Answer

Our Samsung MW1030WA Serial # 7MAW804207L has started changing the dial readout. Not even being used the dial would change from the time setting to a series of 7 and beeps. 1st one 7 appears then a 2nd...

The "7" pad on your membrane keypad is shorted.

If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and of course one should never leave a microwave unattended while cooking.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

The keypad is part number DE34-00045H and you can order it here.

Otherwise, we do that for $39.95 plus parts. Feel free to contact us if you need more information or tips.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 18, 2010 | Samsung MW1030WA Microwave Oven

1 Answer

I have a samsung 1000 watt mircowave that appears to be working in every way except that it is not heating the food at all. It is 2 years old.

There is two posibilities, iether the transformer, is not working or the magnatron, there are very expensive, if all the functions are working then there should be an errror code on display

Jan 06, 2010 | Samsung MW1030WA Microwave Oven

1 Answer

Switching off the sound of my Samsung Microwave

1 Press the Sound button. The display shows "ON".
("START" will flash)
2 Press the Sound button to turn the volume off. The display shows:
"OFF".("START" will flash)
3 Press Start. The display returns to the time of day.
Lastly, you can find a copy of the manual here:[GB].pdf

Sep 01, 2009 | Samsung MW1030WA Microwave Oven

1 Answer

Microwave not working

Found this Samsung model problem in the Welbilt section but will try to help just the same. Hope you find it.

The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

You can download your owner's manual here:

I always recommend that users spray the cleaner on a soft cloth (not on the keypad itself) then wipe the control panel off.

Also, I always recommend non-ammonia cleaners since ammonia can crack and damage plastic.

Otherwise, the spray can get into the controls and lock it up or make it act odd.

If it does not dry out over time, it may need to be manually dried or blown out.

The keypad may be damaged or worn out, or control unit may be damaged.

You can order a new keypad (membrane switch) here:

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Nov 29, 2007 | Welbilt MR622W Microwave Oven

2 Answers

Keypad on microwave wont work


The microwave oven may be provided with a self diagnostic routine that can be operated

through the touch pad keyboard. To enter the self-diagnostic routine:

1.While pressing the CANCEL keypad:

a) Open the oven door.

b) Unplug the microwave oven for 2-seconds and plug it back in.

c) Release the CANCEL keypad and close the oven door. You will see the following display.


NOTE: The humidity sensor test results will appear on the display after 8-seconds.If the tests are successful, "OK " will be displayed. If one or more of the tests fail, "ERR " will be displayed.. 2.When a keypad is pressed, a number according to the test chart will be displayed. When no keypad is pressed, a blank "—" is displayed...



Power Failure: After a power failure, the WELCOME screen will be displayed.

F2 —Keyboard Failure: Refer to the Tech Sheet and conduct a touch panel continuity test.

F3H —Humidity Sensor Failure: Refer to the Tech Sheet and test the sensor.

F6 —Microwave Relay Failure: Check the microwave relay.

F7 —Microcomputer Board Failure: Change the microcomputer board.

Oct 18, 2007 | Microwave Ovens

2 Answers

Power is on, but won't cook

First, be sure the child lock is off. It may have an "L" or the word "LOCKED" showing in the display. You can unlock it by pressing and holding the CLEAR pad for 5 seconds or so. Your model may use a different key, maybe the "0" (zero) key. If that doesn't fix it, since it's still under warranty you should grab your sales receipt and your owner's manual and call LG / Goldstar customer service at 1-800-243-0000 to find the nearest authorized servicer. There may be some foreign substance on the circuit board or inside the layers of the keypad. Most commonly this is due to spray cleaner being sprayed directly onto the keypad. Cleaner should be always sprayed on a soft cloth first, then use the cloth to wipe the keypad clean. Always use alcohol-based cleaner on microwaves, never ammonia-based cleaner, which can crack and/or warp the plastic. If this is what has happened, it would not be covered under warranty, and it may or may not be repairable. A handy person can remove the control panel frame and see if there's any liquid inside on or behind the panel. If so, it is possible to dry it out with an air compressor or heat, but often that does not work.

Nov 10, 2006 | Goldstar MV-1615 Microwave Oven

1 Answer

Stopped working, Display reads all 8's

It sounds like a shorted keypad. This can be due to age/wear or due to moisture. If the unit is sevewral years old or has ben used a lot, then age and wear can be suspected. Moisture is most often due to spraying cleaner directly on the keypad, which allows it to leak into the works. Always spray your cleaner on a soft cloth and then wipe the keypad clean. Moisture can also get in if the microwave is mounted above a stove and a lot of boiling is done without adequate ventilation, usually via the exhaust or hood fan. This fan should be on when cooking on the range top. In some cases, there may be some deposits on the keypad strip where it goes into the connector on the control circuit board. Sometimes that can be cleaned by unplugging then replugging the strip. Could it be that you're not setting the manual according to the instructions in the owner's manual? The manual is olnine at[GB].pdf I have attached a scren shot from the manual which shows the clock setting procedure. Maybe it's as simple as this.

Oct 14, 2006 | Samsung MW1030WA Microwave Oven

Not finding what you are looking for?
Samsung MW1030WA Microwave Oven Logo

714 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

9098 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Oscar Netto
Oscar Netto

Level 2 Expert

110 Answers

Are you a Samsung Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides