Question about LG GSA-2166D DVD RW Dual Layer Burner

10 Answers

Computer Does Not Recognize Device

I am running Windows XP. Basically I have had this drive since xmas and it has worked flawlessly, burning around 10 movies for me for about two months. I would most oftenly set it up to burn at night as I slept. I am sure there is a good explanation for it but for some reason out of the blue, the LG GSA-2166D drive is no longer recognized by my machine. The Device Manager on my machine lists it as "unknown device" but it is easily recognized and used on my girlfriend's computer when plugged into any USB ports as it used to be on mine. So the problem is not in the device but rather in my USB bus or otherwise. It has been stated on other threads regarding this model that there is no need for any driver for this drive to operate however it might be useful to say that on my girlfriend's computer on the device properties (driver) tab it lists Driver Version: 5.1.2535.0 and then the Driver Details button lists 2 driver files: C:\WINDOWS\system32\DRIVERS\disk.sys (File Version: 5.1.2600.2180\xpsp_sp2_rtm.040803-2158) C:\WINDOWS\system32\drivers\PathMgr.sys (File Version: 5.1.2600.0 (XPClient.010817-1148) Whereas my device property (driver) tab lists Driver Version: 5.1.2600.0 and then the Driver Details button pulls a dialogue box stating: "no driver files are required or have been loaded for this device" As I understand it, firmware has to do with helping my drive use different media types and does not help my computer use the drive itself. But since I have seen this firmware file mentioned on several threads regarding this issue, I have tried to run the .exe on this website: http://forum.rpc1.org/dl_firmware.php?download_id=2226 but it will not run stating: "can not initialize!: 2815" This was after uninstalling and reinstalling WinRAR evaluation copy. Just for good measure I tried to update my machine but it is already running current patches. I got into Device Manager, expanded "IDE ATA/ATAPI controllers" and uninstalled Primary and Secondary IDE channel. After uninstalling and restarting, I got messages stating that new hardware was found and then to restart a second time to install drivers associated with the hardware (IDE channels). The LG DVD drive is still not recognized when plugged into the USB ports but when plugged into my girlfriend's computer, it is recognized right away and works fine. What's going on here?

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  • 5 more comments 
  • ffjabu Apr 12, 2008

    i ve problem when i connect hardesk to usb port ist showing 'no file found'!!!

  • Anonymous Jul 03, 2008

    my pc said i must install a lower version of firmware

  • Anonymous Aug 31, 2008

    The Same Problem

  • Anonymous Sep 16, 2008

    Device was working. new lap top. not recogizing writer. needs the same or older firm ware.

  • Anonymous Nov 30, 2008

    drive worked perfectly for a few months, now computer does not recognise the device and the power pack died a few weeks after we bought it. agree with others, it's the worst piece of hardware.

  • Anonymous Dec 18, 2008

    i have the same problem

  • mohammedyous Feb 09, 2009

    MY DVD R/W TRAY DOESNT OPENS

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10 Answers

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Dude, I threw my HP DVD writer out the 2nd story window after HP customer service in India tried to charge me for help, bought a different LG DVD writer, had the same problem. I have been on the computer for about 24 hours in the last week trying to fix this problem...

I researched every computer assistance blog on the net
I edited my registry about a billion times
I took out my usb from the device manager
I downloaded new drivers
I rebooted at least 15 times
I went into disk management
I went into services
I contemplated throwing the computer out the window and all the time I have wasted in my life troubleshooting computer problems.
I contemplated a world without computers.....
I even called tech support for LG (not located in India thank god).

And then I came across this page and the unplugging and plugging worked. Doh!

Posted on Aug 27, 2008

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I had the problem described above with this device. I found the solution below on another site and was shocked that it actually worked! 1. Unplug the LG burner USB cord from your PC 2. Unplug the LG power cord from the burner itself 3. Wait 1 minute 4. Plug back the power cord to the burner 5. Plug back the USB cord to the PC I believe the key is to respect the sequence of cords unplugging... At least that worked for me!

Posted on Jun 04, 2007

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Firstly the ide controllers you mention are only for internal devices like you hardrive and internal dvd writers, not usb peripherals. If you have service pack 2 on your system there should be no problem it could be that your usb port is faulting. You can locate the drivers that are on your girlfriends pc, they will be exactly in the location that you have typed in your post and copy them to a disc and paste them into your windows operating system in the same folder eg C:\WINDOWS\system32\DRIVERS and the other mentioned driver to see if it works. If not try another usb port or go to My computer>right click>properties>hardware tab>device manager and at the bottom of the list you will see everything to do with your usb port controllers. Right click on each controller and select uninstal and then restart your pc, the drivers that you put on your system should then automatically load when your pc finds the usb controllers again on start up.

Posted on Apr 23, 2007

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Your may be caused problem.

Posted on Mar 26, 2013

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Unplugging and plugging worked GREAT!!!

I owe a beer to the guy who came up with this solution.

Posted on Jan 17, 2010

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Yes! I'll have to concur!
This problem has plagued my for quite a while now with my LG GSA-2166D.
The unplugging trick in solution #2 really works! Didn't even have to reboot.

Next I'll have to see if simply unplugging the power will work. I already know that unplugging and replugging the USB cord alone doesn't work. We'll see..

Posted on Nov 11, 2009

Noobs Buy a new one mate

Posted on Aug 21, 2008

Strange, i did what you said and just unplugged it and waiting a minute and plugged it back in and it recognized it fine, :) strange but whatever works right?

Posted on Jan 10, 2008

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Shut up

Posted on Jan 05, 2008

I must say I did try the unplug and wait then plug back in using the steps from the first post and it worked no problem. Thanks

Posted on Sep 08, 2007

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