I have plugged my tomtom XL 1 in to my computer and nothing I plugged it in to a power source for 2 hours and still won't turn on, held the button down for 30 seconds and nothing. Please help. Thanks Betty
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Assuming you have pushed the ON/OFF button, and had no success .... and have also pushed down and held down the ON/OFF button for a few seconds ... up to a minute, and your GPS still does not turn on ... then, you want to make sure the battery is fully charged before you try to start it again.
Note that it may not start while it is plugged in (to a power source) ... because it uses the battery as the primary source of power.
Plug the GPS device into the charger (wall adapter or your USB computer port) ... to charge the battery for a few hours... preferably more, like 24 hours or more. Then try to start the device again.
If you TomTom is not coming on after a long sleep.. I.E. more then a few days with no use, try this......
(1) Plug the unit into either a PC or your Car (2) Wait for about 2-5 minutes to get some charge into the unit (3) Press and hold the power button for about 15-20 seconds until you see the start-up screen
Why did it die? I have found and many other have found the battery does not live long without a power supply to charge it, it would seem to me even thou it is powered off, the TomTom is still sucking away at the battery and it would seem there is nothing that can be done about it.
connect it to a power supply and leave it for a few hours A battery that is totally depleted will take some time to recover and not show that it is even being charged as power is too low to light the LED.
It will require a full charge of about 10 hours to get it fully back into service. But the LED will ( or should turn on) after about 1-2 hrs depending on the condition of the battery. If after the charge the battery does not hold a charge lasting on average about 2 hrs , then change the battery.