Question about Creative Labs ZEN Vision:M Digital Media Player

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The screen won't turn on

I just got my zen two days ago, and this morning when I turned it on, it loaded up normally, but then the screen shut off. I can still listen to the music, and the video audio, but the screen won't turn on. On the top, the led light is constantly flashing.

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All I did was press the small reset button on the bottom of the system.

Posted on Dec 28, 2008

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My Zen seems to be totally dead after loading it with mp3 tracks. I've recharged it to no avail, it won't switch on or reset, and it is not recognised by my computer when connecting via a USB...


hi your not the only one i got mine for my birthday 8 weeks ago and now it dont work its like its dead this zen v plus to is like not the best thing to have all i see is people like me having some sort of prob with it

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First back up all of your music and do this: Turn off the player and make sure it is disconnected from the computer. Then press and hold the play/pause button and turn it on simultaneously. It will then enter recovery mode. Scroll down and select format (all) and let it format and it should work like normal. If it freezes again, then you may need a firmware update.

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http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

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May 04, 2008 | Creative Labs ZEN Vision:M Digital Media...

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Screen is white but music still plays


I have the same problem .. But i found a trick ...When you have a blank screen.
1 you must listen music else press play until you listen it
2. flip the switch on the side to lock position
3. press on buttom the next tune 1-2 seconds
4. you will have a black screen ( you listen the music again)
5. flip the switch on the side to normal position.
6 the screen appear ok now..

7. else repeat ( most time once is ok but sometimes 2 or 3 times)

connex_bern

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1 Answer

I turn on the mp3 player and get a shutting down screen..


there's no fix for this problem yet.
you can try loading new firmware
or try this if it works let me know

http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related


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· http://www.zenrepair.com/Zen/index.jsp
·

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