Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Carriage jam It says that there is a carriage jam, and after you move it it just moves right back over. What should i do? And also, there was a puddle of ink where it would have the ink cartiridges move back to. I cleaned that out. Bad idea? Help please!

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Ink carriage system is broken, not worth repairing.

Posted on Jan 11, 2009

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Info printer :E


Any malfunctions its gives error 'E'... Check paper jam, carriage struck, cartridges faulty and service related issues.checking carriage:Switch on the machine check carriage(the unit carrying print heads)moving left & right.. if its not moving, it might be struck in service station(service station located at right end and its allow carriage to rest on it during shut down as well as its cleans the print head nozzles). power the machine pull carriage out gently, don't force it..Clean encoder strip: Encoder is located back side of the carriage and its guides carriage to move properly, if encoder became dirty you will get error message, clean encoder with smooth cotton cloth.

Feb 03, 2012 | HP PSC 1215 All-In-One InkJet Printer

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The print head does not move correctly. Ink cartridges do not light red. Orange flashing light flashes 12 times


I don't know what type of printer you have, but you might try cleaning the thin plastic strip you'll see at the carriage. It has fine lines on it and it tells the printer where the carriage is. If ink or dirt get on it, you will get carriage jams. Try this: get a soft cloth moistened with water and gently (!) rub it on the strip back and forth, moving the ink carriage to clean the entire strip. Don't use anything other than water as the ink is water soluble. Also clean the rod that the carriage moves on with alcohol. Sometimes dust and other debris gets on it and causes it to move jerkily.

Feb 26, 2011 | Printers & Copiers

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I have an HP J 5870 All-in-One printer; Error message says, "Carriage jam". There is no obvious jam, carriage moves freely and I cleaned up the ink puddle under the black cartridge. Can't clear the error...


If the carriage moves on it's own, then the message comes on, you may need to look for the carriage home possition sensor and clean it. the sensor will be located at one end of the carriage travel. THe carriage will likley have a tab that will pass through a slot in the sensor. the best way to clean this kind of sensor is to use canned air. good luck.

Oct 06, 2010 | HP Printers & Copiers

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Clear carriage jam -hp d7460


Carriage jam usually comes from ink on the clear encoder strip that runs across behind the carriage. You need a damp Q-tip to clean from one end to the other, The other thing, on the HP is the cleaning station on the right gets gummed up with old ink and won't go toward the back fully, stopping the carriage.

Sep 17, 2009 | HP Photosmart D7460 Printer

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Red warning lights remain on.....


Ink and paper light on : head carriage error/general error. Head can't move extremely to right : head carriage blocked or CR motor error. Turn of printer, unlock head carriage lock. Move head left and back to right (to parking position). Is it move freely?

Jun 16, 2009 | Epson Stylus Photo R200 InkJet Printer

2 Answers

Cartridge jam...cartridge will not move to the left...stays right


turn off the printer and manually move the ink cartridges to the position that you can remove the ink cartridge.
turn on the printer without the ink cartridge. The printer will tell you, you need a ink cartridge, open the printer and insert the ink cartridge as described in the manual.

Feb 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

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Paper jam cleared but printer does not work


Jalavoie, I don't know if this will be a solution for you but some things to try: I would assume by now you've tried restarting your computer and in turn the printer as well, but have you disconnected the printer from the power. Pull the power lead from the back of the printer wait 30 seconds and replace it. Hopefully this will reset the ink carriage and fix the problem.
Failing that, have you had a GOOD look inside incase there's a bit of paper torn off still there - not necessarily from the one you just removed, it could be from a previous jam.
As you had moved the ink carriage by hand, are you sure you did not bump any of the ink tanks - for surety remove each tank and reseat it. Note:: the ink carriage should never be manually moved.
If none of this helped, can you describe what position the ink carriage is in a and what sounds the printer is making (if any) and exactly which lights are on or flashing.

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Jan 31, 2009 | HP Deskjet 3845 InkJet Printer

1 Answer

Ink carriage will not move


Try moving the carriage back to the left again and see if that helps.

Thanks and please take a moment to rate as fixya.

Nov 10, 2008 | HP DeskJet 1200c InkJet Printer

1 Answer

Carrier jam on printer


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

Oct 28, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

'Carriage jam' error always seen on power on


The cleaning station is designed to take care of that ink, it's not a problem. When powering the printer on, see if the cleaning station is moving and what causes the cartridges to be jammed. The cleaning station can lock the carriage if it's incorrectly initialized (ie, after disconnecting the printer if it wasn't turned off). Try to manually move it (with a pen or something) to the back of the printer, that would unlock the carriage.

Jan 15, 2008 | HP Photosmart 2710 All-In-One InkJet...

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