Question about Toshiba Satellite P15-S479 Notebook

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My laptop couldn't load windows after installed a new software . My DVD rom is not working either . Please show me how to fix the problem . I already tried to start the laptop with last known work but it couldn't load the windows either .

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  • Kenny nguyen Apr 23, 2007

    I installed the bitdefender antivirus software . the laptop power up good and the "TOSHIBA " splash screen and the "WINDOWS XP " appear but the windows XP couldn't load it .The only thing I got is black screen . Please help me out . Thanks



1 Answer

What software did you just install? Does the laptop power up at all, does the "TOSHIBA" splash screen appear?

Posted on Apr 22, 2007


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My compaq presario700 laptop showing disk damaged while am installing windows xp..wat i do now...tanks in advance for u r advice..

I have had this issue in the past 9 out 10 times it's the disk has damage and that sector cannot be read to complete install,only other fix is try a external drive and if it loads ok your lazer is getting weak and you will need new dvd or use external drive cheaper fix,good luck

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you reformat your hard disk and install guienuine microsoft window xp your problem will be fix

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Installing windows in Personal Computer are needed Bootable at CD/DVD Drive. Your problem is you don't have any CD/DVD Drive.

Use a Portable External CD/DVD Drive.

It's available in the market.
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My laptop cant find my new dvd rom

It might be an operating system problem, something in the registry.
If you use windows, update to the last service pack to fix the registry, and install the DVD driver before mounting it
if you use vista try to download the driver before installing the DVD. Still many devices does not work with vista.
Thanks for using fixya…good luck and don’t forget to rate this…

Jan 13, 2009 | Toshiba Satellite M45-S355 Notebook

2 Answers

Vista no longer recognizes my CD-ROM

"...manual driver update..." ... from the device's included driver disk? Or from a web-source? If web-source, how long ago and from where?
" found the hardware but was still unable to load driver software..." ... So Windows does recognize it then? Unable to load what .. the driver(s)?
"...Vista just isn't recognizeing my CD-ROM at all" ... ??? If I understand correctly, Windows "device manager" recognizes when its deleted, then refreshed, but Vista doesn't recognize it? By this do you mean it's icon does not show up in "My Computer"?

Lot of questions I know, but it's necessary to define the trouble in order to know which direction to go next.


Here are a couple of very helpful and comprehensive software diagnostic tools for you to download at They are both FREEWARE and the same tools licensed to Nero for inclusion in their software products.

Installation: Simply extract/unzip the file to any chosen directory and run the executable (*.EXE).

1. "Nero DiscSpeed". Thoroughly tests speed and performance of your optical drives(s).
- Refer to the program's Help for guidance.
- User guide also available at
- Here's a quick shorthand:
a. File > Options > Standard Tests > Choose which tests you wish to run (if unsure, use the default settings), then "OK"
b. Click "Start"

2. "Nero DriveSpeed". Adjust/control your drive's spin /up/down times and noise levels.


You need to get the latest and best driver package, then re-install. If you can provide the make/model/series of the drive, I can provide you with a reliable source to download.

Please report back, and in all likelyhood we'll get you some joy.

"Today's the best day of my life...and NOW you're part of it!"

Dec 13, 2008 | Computers & Internet

3 Answers

After installing vista service pack 1 my dvd rom is gone.

I would try stopping the device and restarting it first.

If that doesn't work, find the latest drivers for it, and have them in a folder you can find easily. In device manager, you can right click, go into properties for the DVD-ROM. Click the update drivers button, and point it to that directory.

If neither of those work ,try completely uninstalling it from device manager, then going through the add new hardware option in control panel.

Dec 03, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

I have two problems

your DVD ROM will appear in MY computer or computer.please check out.

Nov 29, 2008 | HP Compaq nx6110 PC Laptop

1 Answer

DVD R/W is not getting detected on my laptop

try to run a repair on your OS. What happened there was that your virtual cd software replaced some default drivers from the OS.

Hope this helps.

Apr 30, 2008 | Dell Inspiron 6400 Notebook

1 Answer

Dvd writter is not working

hey john,

do you have a burning software installed? you can download nero express @

you mention that your friend gave it to you? was it working fine before? its easy to set up your new dvd writer whenever you have already installed a burning software like nero. well, you can also try clone dvd. it works very well too.

and also check for firmware upgrades for your dvd can find it here...

hope this hepls

Jan 24, 2008 | Lite On LiteOn 16x Black internal oem DVD...

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