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Try going to the following website: http://www.h4x3d.com/motorola-razr-v3i-software-usb-driver/ This site has a fairly extensive array of download links for you to be able to download the Motorola v31 software and USB drivers. The site does not directly indicate that it contains "upgrade software," as you suggest, but it does allow you to download the compatible software and USB drivers for your phone. According to the site, Motorola does not have a direct support website, but hopefully this site and its associated download links will be helpful to you. Best of luck!
first o f all ur computer shoud detect ur phone as a usb modem and should install driver for it.after this you will need mobile phone tools software to transfer multimedia between ur mobile and computer.