The laptop has been charged all night and when turned on the hard drive light blue, battery light blue but still a black screen. When plugged in to AC the blue light is on but still a black screen and nothing happens. The laptop is 1 year and 1 month old.
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the os with the correct disks 2. Ensure the correct drivers are used 3.request the correct installation disks from the PC manufacturer 4. The blue screen will no longer be an issue as you should not see it anymore LONG SOLUTION TRY AN EXTERNAL MONITOR TO SEE IF YOUR MONITOR IS THE PROBLEM. IF IT IS, BE PREPARED TO PAY OUT $125 PLUS FOR A NEW ONE
remove the keyboard the mobo battery is there you need to unsolder one end of it, lift the leg, and turn it on that way for it to clear.. you will have to resolder once done.. have the skills or find someone that does... and you're set..
Could be that the power supply failed, you will need to test it with an ohm meter. If it checks good then try removing the battery and starting the machine. If it still doesn't work then you will need to take it to a tech for diagnosing, because the problem will be on the motherboard.