Question about Philips SA3025/37 Flash MP3 Player

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Wont turn on

Phillips mp3 2g player when plugged in to usb shows it charging but it wont turn on can it be reset without losing music

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  • Anonymous Dec 27, 2008

    I just got the Philips mp3 player on Christmas, and on the very next day it didn't work. I've tried using the Philips Device Manager and resetting it, and I've plugged the USB so it'll charge, but it's not turning on.

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You can reset the player without losing the music, but Repairs and firmware Updates will result in songs being erased.

Make sure the hold/lock switch is not activated.
If it is not, then try a different USB port on your computer.

If you get the same result:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 06, 2009

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