Question about Dell W4200 42 in. HD-Ready Plasma Television

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No sound The sound on our TV stopped working after dish network service man came to set up dish.  please help cause grandpa is going nuts!!!!

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Posted on Jan 30, 2009

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I'm hooked up tp Dish Network an hit wrong button on top for volume and now pic is gone. in lower left corner says no signal., but dish is working, just no picture on screen


Hey there, Cheri Torres with DISH Network Customer Service here. It sounds like you are going to need to change your TV back to the proper input or channel. If the TV remote is not working to change the channels you can also use the buttons on the front of the TV. First look for a button listed as either input, TV/video, source or AUX. When you press this button it will start cycling through all the inputs available, make sure to cycle through them slowly because it make take a couple seconds for the picture to come in. If you do not find a picture on any of the inputs you are going to need to try the different channels. Normally for a TV where the receiver box is the TV should be set to channel 3 or 4. Once you have found your DISH Network picture you will want to make sure to push the SAT button on the DISH remote so that it doesn't change the TV channel again. I hope you find this information useful and if you have any further questions or concerns please let me know. Thanks. :)

Oct 22, 2011 | Craig CLC501 15 in. TV

1 Answer

Hi, I have the Dynex 32" flat screen TV. I have a Dish Network cable that I unscrewed from a smaller tv next to it, into this one and the PLEASE RUN CHANNEL AUTO SCAN message comes up, even after...


There are a few things that can cause this. This may be an issue with the TV itself or with how your DISH Network is set up. Are you able to change channels at all; with the remote or the panel buttons? There are many things that we would need to go over. But you will want to make sure that your DISH is connected tightly to the TV. Please email me so that we can get this resolved!!!!


Becki Barned
DISH Network Customer Service
becki.barned@dishnetwork.com

Aug 27, 2011 | Dynex 19 in. LCD Flat-Panel HDTV

1 Answer

What is the manufacturers code to program the tv to dish network? No one is standing by the phones; we have called the numbers given and set up the tv. It works but we would like to set up dish network on...


Hi my nameis Mike Houston of DISH Network and I was going over your post and see you wantto set the DISH Network up to the TV. If you want the code to have the DISHremote to work the TV we have a Power Scan that finds the code for your TV tothe remote, I will send a link to help with these steps. http://www.dishnetwork.com/SupportSection/power-scan-instructions.If you have any questions please e-mail me at Michael.houston@dishnetwork.com.

May 09, 2011 | Supersonic SC-191 LCD TV

1 Answer

We have Toshiba Regza 52XV645U. We have dish network hd channels and ever since hd channels were installed after tv plays for few hours the speakers get a funny sounds like channel sound is scrambling. It...


This sounds like what may be causing it is the cable going from the tv to the receiver box. If it is only happening on the sat channels, you know that it's not the tv. I would replace the cable, if that does not work, then it may be that the receiver needs to be replaced.


Becki Barned
DISH Network Customer Service

Dec 16, 2010 | Toshiba Regza 52XV645U LCD TV

1 Answer

I bought a new Sony ex4/40 tv and programmed my DISH Network remote control for it. Everything works fine when the all the lights are on in the room. Can't change the channels or go to the guide function...


Hello, the problem that you are having is fairly simple to solve. The tv is causing interference with the remote. It sounds like you're at TV1, and TV1 remote is an IR remote. You need to get a UHF remote, and that will stop the interference so that you can continue to enjoy your tv! You can e-mail me at becki.barned@dishnetwork.com if you have any questions or concerns.


Becki Barned
DISH Network Customer Service

Nov 03, 2010 | DISH Network IR Remote Control

1 Answer

Dish remote quits working at 7pm.


Is this issue with an IR (infrared) remote which is generally for "tv 1," or is it a UHF remote which is used commonly used for, "TV 2?" It sounds as though there may possibly be something interfering with the remote signal & strangely around the same time everyday! IR remote signal interference can be caused by other electronics that may be running & within close proximity of your DISH Network receiver. A way to determine if this is in fact the issue would be to power everything off but leave the receiver & your TV powered on. You would then proceed by powering one component on at a time, & then test a remote function after each component has successfully been turned on. Hopefully this process will help you when trying to determine if it is in fact a component that is causing interference and as a result the remote appears to stop working around 7pm. I Hope this helps you! If this doesn't resolve the issue, please feel free to contact me directly at any time. My e-mail is, Kirstie.filosa@Dishnetwork.com.
-Take care,
Kirstie DISH Network

Oct 04, 2010 | DISH Network IR Remote Control

2 Answers

Need dish network remote code for sceptre tv


Hello!!! I hope that you have already gotten this resolved, but if not, here are some simple steps to run through. Just follow the link below, and follow the steps for the power scan, and your remote will scan your tv for the code that works. Hope this helps!

http://www.dishnetwork.com/SupportSection/power-scan-instructions


Becki Barned
DISH Network Customer Service

Sep 18, 2010 | Sceptre NagaII X32SV 31.51 in. HD-Ready...

1 Answer

Magnavox 52 inch HD Tv connected to a Dish Network HD Satellite Box. If you watch a channel with HD programming and then tune to a analog channel there is no sound. The tv has to be turned off and back...


have you tryed to go to setting and letting it yout tv know that you want sound onto the hd channels.? if you have any more problems joust contact you coustmer service for dish network. problalby your tv is not compatible and you need an hd receiver. i have dish network myself and just upgraded my receive to hd.

best of luck- JD

Nov 18, 2009 | Philips Televison & Video

1 Answer

RCA 32'' TV .....Good Picture but No Sound


try changing the channel you outputing to. go to your tv1 location hit the menu button and choose number 6 system setup then number 1 instalation then number 5 modulator setup then change tv2's channel to like 65 then select done go to your tv2 put on 65 and see if this helps issue

Nov 14, 2008 | Televison & Video

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