Question about HP Pavilion dv7-1132nr Notebook PC

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No sound available

I have called the place I got the laptop from and they told me all of things I have done to make sure the volume is up and working I am doing right..... the volume is not working and it used to.
Any suggestions???

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  • Anonymous Jan 15, 2009

    yes

  • Randall  Trahan
    Randall Trahan May 11, 2010

    First, make sure the mute box is not checked. Then go into Device Manager and see if they is a Yellow! or a RedX next to your sound controller. If there is then right click on it and download a new driver. If neither one of those things work, then I'm afraid you may need a new sound card...

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I've had a similar problem once or twice over the years. What you're going to want to do is reinstall the audio driver your computer came with which can be done through the recovery manager. It will ask you if you want to perform a program recovery, select no. Afterwards it willa sk you if you want to perform a driver recover and select yes. scroll down the list of drivers and select the audio one. it will take a few minutes to install and then to restart your computer. your volume should be up and running again. Good Luck!

Posted on Jan 04, 2009

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How do I diagnose and fix my laptop's sound problem? Should I just throw it out the window?


which operating system

You receive an error that states: There might be a problem with your audio device

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click start control panel administrative tools computer management device manager scroll to sound video and game controllers you might see a yellow question exclamation mark? ! or a red X Right click to

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click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it


if his does not fix the problem

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further volume control settings you will need to right click on the speaker volume icon system select adjust volume


click start control panel sounds and audio volume advanced speakers select the appropriate speakers


from the drop down list or navigate to the device manager scroll to system devices + to expand system

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the speaker plug/outlets is usually at the back of the computer or if its a laptop on the side

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sure the connection is good with no dust as dust causes static electricity


clean your computer of dust using a fine air blower from a compressor making VERY sure that there is

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(2) the sound hardware in the laptop are either disconnected or failed - a small number of laptops actually use separate sound cards (instead of integrating the audio hardware on the main board). Hopefully you've already checked that, too.

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if your computer came with a motherboard disc the sound drivers could be on it
click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question mark? Right click to reinstall drivers or uninstall
click start control panel sounds and audio,volume,advanced,speakers make sure you have selected the
(((appropriate speakers))) also audio you will find 3 drop down lists make sure you have the correct settings there
also
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it
click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can change your settings there you can also tick in the box place icon in taskbar
if his does not fix the problem

have you tried this control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check
the speakers plug/outlet is usually at the side of a laptop computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer
hope this helps

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