Question about HP Pavilion dv7-1132nr Notebook PC

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No sound available

I have called the place I got the laptop from and they told me all of things I have done to make sure the volume is up and working I am doing right..... the volume is not working and it used to.
Any suggestions???

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  • Anonymous Jan 15, 2009

    yes

  • Randall  Trahan
    Randall Trahan May 11, 2010

    First, make sure the mute box is not checked. Then go into Device Manager and see if they is a Yellow! or a RedX next to your sound controller. If there is then right click on it and download a new driver. If neither one of those things work, then I'm afraid you may need a new sound card...

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I've had a similar problem once or twice over the years. What you're going to want to do is reinstall the audio driver your computer came with which can be done through the recovery manager. It will ask you if you want to perform a program recovery, select no. Afterwards it willa sk you if you want to perform a driver recover and select yes. scroll down the list of drivers and select the audio one. it will take a few minutes to install and then to restart your computer. your volume should be up and running again. Good Luck!

Posted on Jan 04, 2009

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