Question about Canon PowerShot SD100 / IXUS II Digital Camera

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Black Screen/Viewfinder One minute my Canon SD100 Elph took a picture, the next minute the screen was black and any picture I take is black. When I scroll through my photos, I can see the previous good pictures on my card, and then it shows the black screen photos just like any other picture as I scroll through. I didn't change any settings--as I said one minute it took a regular picture and then the next picture I took a few minutes later it was all black. It's not a flash issue--I can see nothing but black on the view screen even in sunlight. The user manual doesn't list this problem in the troubleshooting section. I've tried turning off, charging battery, replacing battery, etc. The camera turns on and I can see the good pictures on my memory card--they show normal on the screen--so it's not the battery, just the screen is black for any new photos when it's in camera mode. Any ideas on whether this is fixable are greatly appreciated. Thank you in advance.

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  • Stephanie Wescott Apr 25, 2007

    I found the solution to my problem. Look up on Cannon under Support, Service Advisories http://www.usa.canon.com/consumer/contro... Sounds like this is my problem--a malfunction with the CCD image sensor. I called the 1-800 number and cannon emailed me a UPS shipping label to send in my camera to have the CCD replaced for free. Even though my camera is no longer under warranty (it's 3+ years old), they'll still fix it!
    I'll let you know if it works when I get it back.

    Stephanie

  • cameraclimax Apr 04, 2008

    so do u now have the new camera i also experienced this problem right now on my IXUS II. I bought this CAMERA in HongKong 2004 February. This problem happened this year 2008 march.? please email me at climaxcooldud@yahoo.com

  • Anonymous Apr 10, 2008

    Yes I have the same problem with my camera

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1 Answer

Mine too! Thank you so much for posting this issue!!

Posted on Sep 07, 2007

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Icons still there. can see pics through viewfinder and take shots but screen stays black in either picture-taking and review settings. Pictures are there but screen stays black... can use menu and other...


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
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My CANNON Power Shot digital ELPH is having probablems with the


Yes, but are the pictures that it takes also black? If so, this sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

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The camera turns on but the screen is black. Thought the screen might be faulty, so took a picture and the picture is black. The screen will show previous picture taken.


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
 
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
 
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
 
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

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I have a canon powershot SD100 ELPH Nothing shows up on the screen when I take a picture and it will not let me view ant pictures if they are even there. the screen shows all of the program info but no...


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
 
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
 
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

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Black lcd screen


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
 
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
 
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

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Canon PowerShot S500 5MP Digital Elph with Picture fault, ie Black band across top quarter of ,picture in both live screen and print out.


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
 
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
 
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
 
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

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1 Answer

Took pictures even when screen was black, now shows black picture


CCD IMAGER FAILURE !

u can call Canon and try for free repairs they have issued service advisory for various models i am sure they will cover it free of cost just give them a call in ur area and they will send a postage paid envelope for that

see this link for help on this problem

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=221&modelid=8288&keycode=2112&id=29819

pls Rate me FIXYA for help

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Nothing in viewfinder screen


It has recently come to our attention that the vendor-supplied CCD image sensors used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

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