Question about Dell Photo 964 All-In-One InkJet Printer

1 Answer

Print Head Error

I get Print Head Error on my Dell Photo All-In One Printer 922.
I have turned off the power to the printer, removed the inks and put the inks back, but it still says Print Head Error. What should I do?

Dawn Evans

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1 Answer

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  • Dell Master
  • 1,314 Answers

You need to replace the printheads. You will have to call Dell in order to get the printheads and instructions for your machine. Oh and please take a moment to give this solution a fixya rating. Thanks! :c)

Posted on Dec 27, 2008

  • Kevin Shafer
    Kevin Shafer Dec 27, 2008

    Please come back and rate as fixya since I gave you the answer that will fix your problem. Thanks.

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1 Answer

I have the Dell AIO 926 and i have an Error Message. Error 1203 Consult User's Guide I cannot print, what do i do?


error 1203's error name is print head short which indicates a short circuit in the print head has occurred. solution to this problem is to disconnect and then reconnect the printer power cable. Reinstall the ink cartridges.For more information, see Replacing Ink Cartridges.
Replacing Ink Cartridges
  • Turn on your printer.

  • Lift the printer unit, and then position the scanner support between the tabs to hold it open.


    sayurisan20_4.jpg

  • The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
  • Press down on the ink cartridge lever to raise each ink cartridge lid.


    sayurisan20_5.jpg

    Remove the old ink cartridges.


    sayurisan20_6.jpg


  • Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them properly.

  • If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
    NOTE: The following illustration shows a black cartridge and a color cartridge (used for normal printing). For photo printing, use a photo cartridge and a color cartridge.
    sayurisan20_7.jpg







    Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier.
    sayurisan20_8.jpg

    Snap each lid closed.

    sayurisan20_9.jpg

    Hold the printer unit up, push the scanner support back to unlock it, and then lower the printer unit until it is completely closed.

    sayurisan20_10.jpg







  • Jun 05, 2011 | Printers & Copiers

    1 Answer

    Black cartridge is new. registers low ink level and does not print at all.


    Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

    Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

    If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

    black = black side(left) color = color side(right)

    photo cartridge = black side(left color = color side(right)

    Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

    Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

    It's possible to purchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



    Rick

    Mar 17, 2011 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    I am getting the following error message: Black/photo cartridge missing


    Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

    Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

    Close the printer. It should print an alignment page. Any error messages?

    Black cartridge = black side(left side) color cartridge = color side(right side)

    Photo cartridge = black side(left side) color cartridge = color side(right side)

    Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

    Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

    If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


    Rick

    Mar 06, 2011 | Dell 924 All-in-One InkJet Printer

    1 Answer

    What does the message "print head error" mean?


    That is not very much information to go on. So you can try cleaning it.

    Turn on the hot water until warm
    Put about 1/2 inches of water in a cup
    Put the print head portion (where the ink comes out) in for about a minute
    Dry off the cartridge using a soft tissue.
    Re-insert the cartridge into the printer.
    Run the normal cleaning software routine a few times

    Jan 04, 2011 | Dell 922 All-In-One InkJet Printer

    1 Answer

    Printer canon ip 2770 error code B 200


    Open the cover of the printer.
    2. Remove all ink tanks from the printer.
    3. Lift up the gray locking lever on the side of the ink tank holder.
    4. Gently remove the print head from the carriage unit.
    5. Place the print head back in and lock the lever down.
    6. Place all of the ink tanks back in the printer.
    7. Close the cover and turn the printer off.
    8. Unplug the power from the printer. Leave the power unplugged for about 5-10 minutes.


    For more help visit cbrtechsolutions

    Oct 26, 2010 | Canon Pixma iP2700 InkJet Photo Printer

    1 Answer

    5 orange flashes


    Hi,
    5 time orange flash indicate Cartridge Error or Print Head Error.
    1) Reseat the Print Head
    • Confirm that the printer is powered on.
    • Open the paper output tray and top cover. Gently open the paper output tray while holding it.
    • After confirming that the print head holder has moved to the center, open the inner cover.
    • Remove all ink tanks.
    • Raise the print head lock lever and remove the print head.
    • Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.
    • Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.
    • Close the inner cover and top cover. Check that each ink tank is installed in the correct position.
    2) Reseat the Printer
    • Turn the printer off with the Power button.
    • Disconnect the data cable from the printer
    • Unplug the printer's power cord for approx. 10 minutes, and then plug it back in.
    • Turn the printer back on.

    Else either your device require service or print head may need to replace.
    Good luck...don't forget to rate the solution

    Feb 25, 2010 | Canon PIXMA iP3000 InkJet Photo Printer

    1 Answer

    Right cartridge incorrect and printer will not


    I have the same issue where the printer displays "Right cartridge Incorrect". However, it's had no problems up until about two weeks ago and I've had the right cartridge in place for about a year or so.

    Printer: AIO 922 (All-In-One 922)
    Ink: Remanufactured ink

    Jul 11, 2009 | Dell 924 All-in-One InkJet Printer

    1 Answer

    Print head problem


    Do a reset:

    Dell Printer reset

    1. With the power on,unplug the power cord from the wall socket.
    2. Disconnect the power supply from the back of the printer.
    3. Wait 15 seconds.
    4. Reconnect the power supply to the back of the printer.
    Plug the power cord back into the wall socket.


    Dell Printers

    To run a nozzle clean, perform the following steps:
    1. Verify the All-In-One Printer 922 is powered on and connected to a computer.
    2. Verify that the paper support (input tray) has clean, plain white paper loaded.
    3. Press the Menu button.
    4. Press the Down button until Mode: Maintenance appears on the LCD screen.
    5. Press the Menu button.
    The Dell 922 Maintenance Menu appears on the LCD screen.

    6. Press the Down button until Clean Cartridges appears on the LCD screen.
    7. Press the Start button.
    The AIO 922 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.



    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

    May 02, 2009 | Dell 922 All-In-One InkJet Printer

    1 Answer

    Dell 922 won't print


    Myprinter won"t print it says it is the Dell photo aio printer 922 is not working . how can i get it to work. thank you

    Jan 26, 2009 | Dell 922 All-In-One InkJet Printer

    4 Answers

    Dell 922 printer giving error code 1200


    I get error 1200 and print carrier stall.  The carrier moves fine when I turn it on, in fact it slams to the right!  Will not print at all!

    Mar 23, 2007 | Dell 922 All-In-One InkJet Printer

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