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To make and receive calls the procedure is same in Blackberry,
You can send and receive messages and click on ALT key to change the letter case from numbers to Letters,
You can use the functions using the Blackberry Menu key and the Track ball,
However the procedure to use options in the Blackberry device differs from Option to Option.
Please write it to us the exact function which you want to use so that we can help you with the same in detail, as there multiple functions in Blackberry.
Looks like you need to unlock blackberry 7290 network. You can do it only if you have a blackberry unlock code, with this code your phone network will be reset and will accept any sim card from any provider. This unlock code can be purchased easily at third party sites on internet.
BlackBerry 7290 from any network can be unlocked easily using a remote IMEI unlock code, also called MEP unlock code. Here is a link to get the code and unlock your BlackBerry 7290 within seconds. Excellent customer and technical support, and you can pay using Paypal or credit card by phone. Excellent prices as well! Hope this helps!
It sounds like the device was originally activated and worked with a Blackberry enterprise Server, where the administrator had voice calls blocked for the users, so that they did not run up bills - in other words, it was programmed just to do email. If this is the situation, there may not be a solution available to you.
Call your phone carrier and ask them to help - make sure you have the correct "plan"...