Question about KitchenAid KP26M1X Stand Mixer

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Kitchen aid mixer stopped working

Sometimes it would work on one speed. Then it stopped all together.

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Nieu, I'm not sure what kind of mixer you have nor am I should what the one speed is.  In my case, I have KA 575 watt professional 6 model that would operate at only the highest speed regardless of setting. If your problem is similar to this, I would recommend that you first check the Hall Effect sensor which determines the mixer’s speed.  I bought another Hall sensor for about $13.  I replaced the original sensor and made sure that the connection between the sensor and control board was nice and snug. My mixer worked as good as new! But I was curious to know if my original sensor was defective, so I put it back in mixer and again made sure all of the connections were tight. Guess what?  My original sensor also made my mixer work! There was absolutely nothing wrong with the original Hall Effect sensor except that the connection between the control board and sensor was not tight--unfortunately I didn't check the connection before I decided to buy the new sensor. My best guess is that the connection between the control board and the sensor probably loosens and comes undone over time from use and vibrations. Follow these steps:
1.  Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall Effect sensor looks like. BTW the part number is 9703312 for my model.
2.  You'll need a phillips head screwdriver to open up the mixer gear case cover.
3.  Make sure that the connection between the control board and sensor is absolutely tight and snug.
4.  Also, make sure that the orientation of the sensor is correct.  It's difficult to tell which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or down. After you've made the connection, run the mixer. If it still doesn't work, disconnect the sensor, reconnect it with the prongs facing the opposite direction and try it again.  I actually found the right sensor orientation through a little trial and error.  But by going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work if it were reconnected with correct orientation.  
5.  This whole process probably takes less than 10-15 minutes to perform.
6.  Use your common sense and make sure to unplug the mixer before checking, connecting or disconnecting anything.

Posted on Dec 30, 2008

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