Question about Creative Labs Zen Digital Media Player

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Creative zen music will not play on memory card

I have a 8mg creative zen which is now full. I recently added a compatible memory card. I have transfered music, mainly from Napster, to this card but i just get the message 'not licensed to play' can anyone offer a solution

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  • MM27603 Feb 01, 2009

    whenever i play a song that i downloaded from napster, it says " no license. sync license from PC" i want my music back!!! what do i do?

  • Anonymous Mar 11, 2009

    All of the napster music I downloaded, was on the player itself, not on an extra memory card. I too get the message, no license to play, sync to PC.....Any ideas on what to do, or do I just have to delete and reload all my music again?!

  • Anonymous Mar 13, 2009

    when i turn on my player and i want to hear my music from napster it says "needs license to play sync from pc" and when i try to do that it still doesnt want to work!! What do i do?

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I also use Napster. Unfortunately with the music being on the memory card and not on the device itself, Napster detects this and will not play music from the memory card.

There are two things you can do to resolve this, the first one won't cost you anything. Move non-Napster music files to the memory card, leaving only Napster music on the device itself. As a Napster-To-Go device, you'll be able to play and sync without issues. The second is to purchase the tracks from Napster that you want on the memory card. Once you do this, you can play them in any compatible media - not just the Zen device.

Posted on Dec 28, 2008

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Need a manual or instructions how to operate it


-------------------
experimental status
-------------------
ZEN mozaic player 2 GB
firmware 1.03
ZEN attached to USB 2.0
Windows XP SP2
Message "do not disconnect"
ZEN is not being recognized
Check ZEN memory setting
Memory ZEN is set to 0 in MENU>Etras>removable disk
Memory ZEN should be changed to maximum 1.5 GB
ZEN is recognized now
ZEN is ready to do the format command
ZEN can be written to for a maximum of 0.5 GB [internal memory !]
ALERT ! This 0.5 GB is the internal memory
The files written to the internal memory will be erased after
disconnecting !
-------------
access status
-------------
NO ACCES TO MY ZEN ?
1) Get access to ZEN by setting disk memory to maximum
in MENU>Etras>removable disk
2) ZEN should be recognized now
-------------
format status
-------------
1) FORMAT the disk
After formatting !
SET BACK YOUR disk memory capacity to zero [ 0 ]
for fully recovering the disk capacity
---------------------
files presence status
---------------------
FILES NOT PRESENT AFTER DISCONNECTING ?
SET BACK YOUR disk memory capacity to zero [ 0 ]
- When set to zero you can use the full memory for
writing files to the player !
- When keeping the memory set to maximum you're using
the internal memory and written files are not saved
after disconnecting
--------------------------------
updating + files presence status
--------------------------------
UPDATING FIRMWARE ZEN MOZAIC = MAKING STANDARD MAPS
1) download the firmware that is suited for your computer
Operating System and your type of player from "CREATIVE"
2) Connect player to USB 2.0
and update with the firmware-update
3) Wait until the update is fully completed
4) After the update disconnect the player
5) Connect to USB 2.0 again
6) Check for the presence of the STANDARD MAPS for Music,
Pictures and Video
7) Files can be written into the STANDARD MAPS
8) Written files should be present after disconnecting
9) Files ready for mobile playing on ZEN mozaic now
--------------------------------------------------------
CREATIVE support site for fimware / software / userguide
--------------------------------------------------------
SUPPORT FOR ZEN MOZAIC ON THE INTERNET
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

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O.K. So you have to click Memory Card and click Browse. The videos should be there if you did that right.

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Try going to the memory card option on the main menu, then go to 'Removable Storage', then the Zen should either tell you to connect a USB cord or insert a memory card. Try it, if not I dont know.

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