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hello,kindly check if it is inserted properly,you will see a directive arrow on the memory card to show you how it is to be inserted,if after you have inserted it correctly and it still does not sees it,i would suggest you suspect your memory card is corrupt if their is any message displaying on your mobile phone screen,and if it does not show any message like memory card corrupted,then you will have to visit a mobile phone repair expert to help you change the memory card slot,after this your mobile phone will now read your memory card.