Question about Rosetta Stone Chinese Mandarin Level I & II Set Personal (chilspe)

3 Answers

Headset Problem Rosetta Stone

I set up the headset in the setup application (speak "1,2,3,4,5") and it works perfectly. Then when I go to my lesson, I can hear but the system does not know I am talking. Like it's muted.

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  • Anonymous Mar 17, 2009

    I have the same problem. The error from Rosetta Stone is "There was a minor problem", you hit OK and go ahead, but then the mic is mute.


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I found the answer. Rosetta Stone has a problem detecting the mics if the speaker input is not in someway connected to the mic. I'm not exactly sure how it works, but I don't care and neither should you.

Follow these steps each time you want to use it and you should be fine.
*I'm on Vista, but this should work for every one.
1. Open Control Panel
2. Open Hardware and Sound
3.Open Sound
4.Set Line 1 as your Default Speaker
5. Refresh the Mic list
*All of your mics should now show up.
6. In Rosetta Stone, apply the mic you want and finish the setup.
7.Start whatever language you're using and switch back to the Sound menu.
8.Set whatever speaker you want to use as default.
*Rosetta Stone will continue to work fine until you close it, switch Users, or remove the mic.

In short you have to set the default speaker to LINE 1 to get the mics to appear. Then when you apply the settings switch the default speaker back.

Posted on May 07, 2009

  • polgera77
    polgera77 Jan 22, 2012

    Tried the given solution but it still does not hear my voice. It was working, I set it down and came back and it was not working.

  • sesshomaru38
    sesshomaru38 Jul 30, 2012

    Mine is like that too, I don't know how to fix it and it's extremely bothersome...


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  • Rosetta Stone Expert
  • 37 Answers

You get this problem for two reasons.
1. Sound settings in computer
2. Rosetta Stone settings

This link might help you to resolve this issue Questions Rosetta Stone Community

Posted on Dec 27, 2014

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I had this same problem with my Windows 7 and Rosetta Stone 4. I discovered the problem may be solely with Windows as there is now a provision to improve VOIP that interferes with RS. I went to the Control Panel and in Sound clicked on the Communications tab and clicked on "Do nothing" When Windows detects Communication activity. The mic is now working perfectly.

Posted on Aug 07, 2012

  • Malcolm Gaissert
    Malcolm Gaissert Sep 02, 2012

    The above worked for a few days, but I worked harder.

    The problem in Vista and Windows 7 is the Microphone Boost function. Go to "Control Panel", click on "Sound", click on the tab "Recording". Right click on the default "Mic" setting menu, on the Menu that pops up, click on "Properties". Click on the Tab "Levels", using the mouse set the Microphone Boost to +10.0 dB. Click on Apply if you can, then OK out of the menus. Best of Luck Malcolm


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