Question about HP OfficeJet G85 All-In-One InkJet Printer

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HP G85 faxing more than one page a problem

I am unable to send multifple pages from this fax machine. It only sends one page at a time. Any solutions there?

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How i can use fax without handset

Posted on Jan 30, 2009

  • tesfhannest Jan 30, 2009

    Hp officejet G85 has not handset i do understood how i use fax

  • tesfhannest Jan 30, 2009

    I have new Hp officejetG85 but do not understood how i can use fax to send & receive without Handset please

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1 Answer

Fax does try and send but then stops and prints an error page err 388 each time?


The remote fax machine might be defective.

Solutions
  • Try to verify this by sending the same fax to other fax machines. If these transmissions are successful, then notify the user of the remote machine to make them aware of the issue.
  • If the fax fails when sending to other machines, turn it off for 10 seconds, turn back on, and then try sending again.

If you need more help come back.

Post / thumbs / testimonial are welcome!

Jan 05, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I would like to have the device print a Fax Confirmation for all fax sent and received. HP Officejet J4680 All-In-One


Hi,

Follow the steps below to enable the Fax confirmation on Sent and recieved.

On the printer :
  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
    • On Fax Send: Print a confirmation page every time you send a fax.
    • On Fax Receive: Print a confirmation page every time you receive a fax.
    • Send & Receive: Print a confirmation page every time you send or receive a fax.
  4. Press OK .

Thank you for contacting FixYa


*Please rate this solution with Thumbs Up

Nov 24, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

How do i get a report of the fax i sent?


Hi,

Follow the steps to setup the Fax sent confirmation report.

  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
    • On Fax Send: Print a confirmation page every time you send a fax.
  4. Press OK .
Other confirmation reports in the same menu are :

  • On Fax Receive: Print a confirmation page every time you receive a fax.
  • Send & Receive: Print a confirmation page every time you send or receive a fax.

Hope this is helpful

Thank you for contacting FixYa.


*Rating and comments invited on this solution

Nov 11, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

WHY DO I GET A BLANK PAGE AFTER EACH FAX?


The fax machine that is sending you the fax may be also sending a confirmation page that is not needed or compatible with your machine.

I have an older machine that prints a confirmation page after each fax. People on the other end sometimes receive a blank page after each fax that I send them while my machine prints a mostly blank page with only a single line of text at the top with the date and time.

Feb 01, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Error 441 seems to take all pages but receiver get aapx. 1 paragraph & the rest is blurred - same incoming


This means that an error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing) or the line speed drops to an unacceptable level.

Solutions

Check that the phone cord is plugged in correctly and is not cut, creased or damaged.


Make sure that the phone connection terminal box is not damaged and that the cable connecting to it is not damaged.

Try the fax at a different time when telephone line conditions have improved.

Oct 08, 2009 | HP OfficeJet d145 InkJet Printer

1 Answer

Once I send a fax, I am unable to send another without turning the machine off & back on. When I try to use it again to fax, the button beeps and the screen says busy.


what is the brand of your fax machine.... i have an hp officeject3500 series all in one...when im sending fax after it says 1 doc sent/faxed, it will take like a few mopre seconds before i cud use the handset or send a new one...

and also r u trying to send to a different number or the same???

if the same number and u want to send mutiple documents uve to prepare the docs ull be sending like after feeding the first page immediately feed the next one before 1st page is out of the machine..

dunno if this will help u but if check the setting and ifs okay maybe the best way or next step is to report it to a technician where u got ur fax machine...

Sep 11, 2009 | Printers & Copiers

1 Answer

How do I fix an "error 442" on the fax part of my hp 6110 all-in-one


Per HP:

Definition

An error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing).

Solution

Try the fax at a different time when telephone line conditions have improved.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

My hp officejet G85 won't successfully send multipages faxes Can you help me with this problem?


Not sending multipage faxes I will assume the pages are not feeding correctly. If this is the case replacing the entire ADF would be the easy fix.
Not available new from HP as far as I can tel but available if you search G85 ADF.
If machine is terminating the connection try reseating th LIU this is the board the phone line plugs into. part C6735-60009
Hope this helps

Mar 06, 2009 | HP OfficeJet G85 All-In-One InkJet Printer

4 Answers

Sending fax error message "low memory"


Try reading these:

General fax problems
Issue Cause Solution The document stops feeding in the middle of faxing. The maximum length of a page that can be loaded is 381 mm (15 inches). Faxing of a longer page stops at 381 mm (15 inches). If no jam exists and less than one minute has elapsed, wait a moment before press Cancel . If a jam exists, remove the media. If the item is too small, it can jam inside the automatic document feeder (ADF).

(HP LaserJet 3015 all-in-one) The minimum paper size for the ADF is 74 x 105 mm (2.9 x 4 inches).

(HP LaserJet 3030 all-in-one and HP LaserJet 3380 all-in-one) The minimum page size for the ADF is 127 x 127 mm (5 x 5 inches). If a jam exists, remove the media. The fax activity logs or fax call reports are printing at inappropriate times. The fax activity log or fax call reports settings are not correct. Print a configuration report and check when the reports print. Set the appropriate log or report printing times through the control panel or the HP Toolbox. The volume for sounds that the device emits is too loud or too soft. The volume setting needs to be adjusted. Set the appropriate sound volume settings through the control panel. Fax send troubleshooting Use the information in the following table to solve problems that might occur when sending faxes: Issue Cause Solution Faxes stop during sending. The fax machine to which the fax is being sent might be malfunctioning. Try sending to another fax machine. The telephone might not be working. Do one of the following:
  • Turn up the volume on the device, and then press Fax/Send on the control panel. If a dial tone is heard, the telephone line is working.
  • Disconnect the device from the jack in the wall, and then connect a telephone to the jack. Try to make a telephone call to make sure that the telephone line is working.
A communication error might be interrupting the fax job. Change the redial-on-communication-error setting to On.

See the electronic User Guide on the CD-ROM that shipped with the product. The device is receiving faxes but is not sending them. If the device is on a PBX system, the PBX system might be generating a dial tone that the device cannot detect. Disable the detect-dial-tone setting.

See the electronic User Guide on the CD-ROM that shipped with the product. A poor telephone connection might exist. Try again later. The fax machine to which the unit is sending to might be malfunctioning. Try sending to another fax machine. The telephone line might not be working. Do one of the following:
  • Turn up the volume on the device, and then press Fax/Send on the control panel. If a dial tone is heard, the telephone line is working.
  • Disconnect the device from the jack in the wall, and then connect a telephone to the jack. Try to make a telephone call to make sure that the telephone line is working.
Outgoing fax calls continue to be dialed. The device automatically redials a fax number if the redial options are set to On. Press Cancel to stop the redials while the device is dialing.

To cancel a pending fax job, see "Canceling a fax job" in the electronic Users' Guide on the product CD-ROM.

See "Changing the redial settings" in the electronic Users' Guide on the product CD-ROM. Faxes that are sent are not arriving at the receiving fax machine. The receiving fax machine might be off or might have an error condition, such as being out of paper. Call the recipient to make sure that the fax machine is on and ready to receive faxes. The originals might be incorrectly loaded. Make sure that the original documents are correctly loaded into the automatic document feeder (ADF) input tray or flatbed scanner (not available with the HP LaserJet 3015 all-in-one). A fax might be in memory because it is waiting to redial a busy number, other jobs that are ahead of it are waiting to be sent, or the fax is set up for a delayed send. If a fax job is in memory for any of these reasons, an entry for the job appears in the fax log. Print a fax activity log and check the Status column for jobs that show a Pending designation. All of the numbers of a long fax number cannot be dialed. The maximum number of digits of characters that can be entered into a fax number is 50. Try manually dialing the fax number. Faxes that are sent include a block of gray shading at the end of each page. The original may be on the flatbed scanner (HP LaserJet 3030 all-in-one and HP LaserJet 3380 all-in-one only), with the glass-fax size set incorrectly. Make sure the setting is correct. See "Changing the default glass-size setting" in the electronic Users' Guide on the product CD-ROM. Faxes that are sent have data missing from the end of each page. The original may be on the flatbed scanner (HP LaserJet 3030 all-in-one and HP LaserJet 3380 all-in-one only), with the glass-fax size set incorrectly. Make sure the setting is correct. See "Changing the default glass-size setting" in the electronic Users' Guide on the product CD-ROM.

Jul 16, 2008 | HP LaserJet 3030 All-In-One Printer

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