Question about Dell Dimension E510 Dual Core 2.8 Ghz (847403171179) PC Desktop

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I can not seem to write DVDs anymore. I can watch DVDs, but when I insert a blank DVD the box that opens up only gives me the option to write CD's. Also if I look under my computer it recognizes that a DVD-R is in the drive but it says both the size and empty space is 0KB. Help please. When I insert a blank DVD into the DVD burner, the computer only recognizes the drive as a CD drive, not a DVD drive. If there is no disk, "My Computer" shows it as a DVDRW. It will play pre-recorded DVDs, but does not recognize blank DVDs.

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  • Robinag11 Dec 30, 2008

    I just purchased an external DVD RW, hooked it up to the computer, installed the software and I'm experiencing the same problem. The external DVD converts to a CD (in "my computer") when I insert a blank disk.

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  • 233 Answers

Try installing the latest firmware version for your DVD/RW drive from your manufacture's website.

Posted on Dec 28, 2008

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Posted on Jan 02, 2017

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Regards,
joecoolvette

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