Question about Philips GoGear HDD6330 MP3 Player

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Phillips gogear is frozen

My phillips mp3 player is frozen in the on position. It won't turn off or play. Itr's approximately 2 years old

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  • gkt909 Jan 01, 2009

    Thank you. it worked like a charm

  • Eric Mason May 11, 2010

    Can you please state which model the player is??

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  • 8,596 Answers

Press and hold the Power On/Off key and the Volume + key for a couple of seconds to reset

If that alone fails, run a Repair in the Philips Device Manager

-Tha Mp3 Doctor

Posted on Dec 31, 2008

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

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