Question about Breville SK500-XL Stainless Steel Cordless Electric Kettle

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Intermittently working when the on switch is flipped, sometimes the kettle comes on and sometimes not.

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That means that there is either a lost contact inside, or a defective switch.

The kettle must be taken apart to fix the problem.

Posted on Dec 27, 2008

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1 Answer

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First check that the kettle is plugged into the cabinet. Then check if switch, (or red power light) lights up when you flipped the switch back and forth. If it does the problem is inside the kettle.

Contact a Gold Medal dealer for service options, repairing it is the best options as a replacement kettle for that model is very expensive.
http://www.gmpopcorn.com/domestic-dealers.cfm

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When the kettle is switched on, the light comes on...


sounds like the element has died. If it's still under warranty, take it back. If it's not under warranty, contact an electrician or appliance repair person. Unless it's an expensive kettle though, it's probably not worthwhile fixing, as elements can sometimes be as expensive as a new kettle

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Switch has stopped working, kettle will not heat water


Hi Bruce or anyone else that has this problem.
I had this problem too and after pulling the base off I found that the switch was ok but the problem lay with the two bi-metallic thermal overload switches that are connected to the heating element. I managed to reset them both and now the kettle works fine. This can become an issue if you have accidently boiled the kettle dry once in it's life. Best of luck.

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I have the same problem. It started about a week ago and I have to keep flicking the on switch to get it finally working. I think there's a problem with the contact with the base. Not sure if it's worth getting a replacement part for it. It worked well for 4+ yrs!

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Boils continually


much simpler solution: if the filter is not installed, is not installed correctly, or is ripped, the kettle will fail to shut off. also, this model has a lid that must be set down very tight; any leakage around the lid will allow steam to escape, and will cancel the auto shut-off.

the filters on these kettles are a very weak spot in the engineering of the product.

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