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H890 blank screen on logitech universal remote

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  • Anonymous Jan 17, 2009

    My h890 has a blank screen as well

  • Anonymous Mar 23, 2009

    Logitech had me go through the same steps but instead of putting the battery back in they had me plug in the USB cable.  Something tells me this is not a firmware issue.

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What you need to do is sign onto you Harmony software.
Up at the top of your software is a "Downloads" Button.
Click there.
What you going to do next is place your remote into safemode.
Pop the battery out of the remote.
Hold down the Off button at the top of your remote.
While holding it down put the battery back in.
Continue to hold the button down till it says Safe mode.
Since your screen is probably STILL blank at this time... wait till you see the activity light flash.
Then take you finger off of the off button.

Now click on firmware and go through that.
Next just update normally.

If your screen is STILL blank contact Logitechs warranty dept.

Posted on Jan 22, 2009

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Posted on Jan 02, 2017

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Hi, my Logitech Harmony 1100 Universal Remote screen whent blank /white, is it possible to fix?


Hi. Firstly, I would not recommend trying to fix this yourself, as doing so would void your remote's warranty. The screen on my Harmony 1100 went blank once, and updating the firmware fixed it. Sometimes corruptions can occur on the remote that cause this issue.
To update the firmware on your remote, log in to the Harmony software and click "Downloads" at the top of the screen. Then, click "Firmware," and follow the instructions to update the firmware and configuration.
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HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

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HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

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HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

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1 Answer

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HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

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HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty. If you are not in warranty, Logitech does not provide repair services for Harmony products.


Hope that helps.
-D

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1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

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Product: Logitech Replacement Battery for Harmony 880/H890 Remotes SKU: 994-000033 UPC: 097855049476 Brand: Logitech Availability: Phone Orders Only Condition: Brand New Factory Sealed with Full USA Warranty Price: $24.99 Shipping: Click to Calculate!

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